Customer Service Representative
Full-time
Miranda HR
Description - Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Assist customers with product selections, order processing, and issue resolution.
- Maintain accurate records of customer interactions and transactions.
- Provide feedback to management on recurring issues and customer suggestions.
- Actively participate in team meetings and training sessions to improve service levels.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 0–2 years in customer service or related field.
- Skills and Competencies: Strong communication skills and problem-solving abilities.
- Responsibilities and Duties: Ability to handle multiple customer inquiries simultaneously.
- Qualities and Traits: Patience, empathy, and a positive attitude towards customer interactions.
- Working Conditions: Ability to work in a fast-paced environment with flexibility in shifts.
Vacancy posted 2 days ago
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