Customer Service Representative
Full-time
Miranda HR
Description - Assist customers with inquiries and problem-solving via phone, email, or chat.
- Provide exceptional customer service to ensure customer satisfaction and loyalty.
- Maintain knowledge of product offerings and assist customers with technical issues.
- Document customer interactions and feedback for continuous improvement.
- Collaborate with other departments to resolve customer issues effectively.
Requirements
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: 0–2 years.
- Skills and Competencies: Proficient in English; excellent customer service skills; strong technical aptitude; effective organizational and interpersonal skills; understanding of sales pipeline.
- Qualities and Traits: Strong problem-solving abilities; patience and empathy in customer interactions; ability to work well in a team environment.
- Responsibilities and Duties: Willingness to learn and adapt to new technologies.
Vacancy posted 7 days ago
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