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Customer Service Representative

Full-time

Lexie

  • Provide exceptional customer service and support to clients via phone, email, and chat.
  • Resolve customer inquiries and issues in a timely and professional manner.
  • Maintain knowledge of company products and services to assist customers effectively.
  • Document customer interactions and escalate issues as necessary.
  • Collaborate with team members to enhance customer satisfaction and service efficiency.
  • Requirements

    • Educational Qualifications: Bachelor’s degree in a relevant field preferred.
    • Experience Level: 0–2 years of customer service experience.
    • Skills and Competencies: Proficient in English with strong interpersonal skills.
    • Qualities and Traits: Strong work ethic and a customer-centric attitude.
    • Technical Skills: Familiarity with customer service software and tools.
Vacancy posted 1 day ago
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