Quality Assistant Manager
Our Clients
Quality Assistant Manager
The Quality Assistant Manager is responsible for overseeing quality assurance operations within a US Healthcare account in a BPO environment. The role involves conducting audits, monitoring compliance with quality standards, analyzing performance trends, and implementing process improvement initiatives to ensure operational excellence.
The position also requires strong people management skills, including coaching, mentoring, and supporting quality analysts and operations teams to drive performance and maintain client expectations. The Quality Assistant Manager collaborates closely with internal stakeholders to identify gaps, improve workflows, and ensure adherence to healthcare and company standards.
Qualifications:
- At least 3–5 years of experience as a Quality Assistant Manager in a BPO setup handling US Healthcare accounts
- Strong background in auditing and people management
- College Graduate
- Amenable to onsite work in Ortigas
- Willing to work on a night shift schedule
Vacancy posted 27 days ago
Similar jobs that could be interesting for youBased on the Quality Assistant Manager in Metro Manila vacancy
- ...Role Overview The Quality Engineer (Assistant Manager) supports testing activities within ServiceNow implementations, focusing on execution, validation, and automation. This role ensures that system changes meet functional requirements and quality standards....
- ...an experienced professional to join our team in the role of Assistant Manager. The Opportunity: The Corporate Action Assistant Manager... ...to allocate work daily to Processing Executives. Perform Quality Control tasks and handle complex cases, escalations and...
- ...Role Overview The Quality Engineer (Manager) leads quality assurance and testing efforts for enterprise platforms, with a focus on Microsoft Dynamics 365 and cloud-based systems. This role combines test leadership, project management, and technical expertise to ensure...
- ...seeking experienced professionals for a Strategic Sourcing – Management Consulting role within its procurement and outsourcing advisory... ...categories and industries. The role is positioned at the Consultant to Assistant Manager level and operates as an individual contributor within...
- ...Assistant Accounting Manager | Travel Management Company Makati City | Full On-site | Monday–Friday Job Summary We are looking for an experienced Assistant Accounting Manager to join our finance team. This role is best suited for accounting professionals...
- ...Accounting Assistant Manager | Travel & Tours Industry Location: Makati City Work Setup: On-site Schedule: Monday to Friday About the Role We are seeking a detail-oriented and technically strong Accounting Assistant Manager to support our finance...
- ...Accounting Assistant Manager (Travel & Tours) Makati | On-site | Monday to Friday About the Role We are looking for a detail-oriented and technically strong Accounting Assistant Manager to support our finance operations. This role is ideal for candidates...
- ...Role Overview The Procurement Functional Assistant Manager supports the design and implementation of Source-to-Pay (S2P) solutions, with a focus on system integrations between procurement platforms and ERP environments. This role contributes to integration design,...
- ...: Metro Manila Corporate Title : Junior Officer to Senior Manager Work Arrangement: On-site Our Operations Cluster team... ...experienced professionals to join us in Metro Manila with the role of Quality Assurance Reviewer . In this role you will conduct pre‑...
- ...our dynamic team as a Senior Executive Assistant, where you will play a pivotal role in supporting... ...Executive Assistant in Business Support Management, you are expected to be a strong partner... ...-building activities. ~ Prepare high-quality reports, presentations, and internal...
- ...professional to join our team in the role of Assistant Vice President Operations – Account... ...global operating model with a focus on quality consistency, operational controls, and testing... ...needs, and deliver insightful management information (MI) to stakeholders. Role...
- ...We’re hiring an Executive Virtual Assistant to support an executive in managing day-to-day business and personal operations. This role is ideal for someone who is highly organized, proactive, and tech-savvy, with the ability to anticipate needs and keep priorities moving...
- ...now. We are currently seeking a BPO Manager to join our team in Metro Manila, Quezon... ...client accounts, ensuring SLA compliance, quality excellence, cost efficiency, and client... ...the accessibility of our website or need assistance completing the application process,...
- ...provides strategic advice, raises capital, manages risk and extends liquidity in markets... ...Real Estate, HR, etc.) As a Business Assistant Associate in Deal Concierge Team within... ...compliance, risk mitigation, and a commitment to quality and attention to detail. Proficiency...
- ...Marketing Coordinator is responsible for assisting the Marketing department with its... ...strategies to the Sales Director ~ Manage Google AdWords & Meta campaigns... ...Manage all lead generation sources and quality ~ Marketing data entry for Zoho...Remote job
- ...join our team in the role of Fraud Risk Management. Acquire a good understanding of processes... ...• Process productivity and quality targets are set, monitored and achieved... ...procedures related to relevant processes • To assist the manager in running the operations....
- ...We are seeking an experienced Legal Administrative Assistant to join our Legal Team. This role is integral to maintaining efficient... ...communication abilities. They should also take initiative in managing various legal administrative tasks in a fast-paced environment...
400 - 550 $
...YouTube Designer & Channel Assistant We are seeking a creative, highly organized YouTube Designer & Channel Assistant to become the... ...Through Rate) thumbnails. When you aren't designing, you will be managing the channel's day-to-day operations—handling uploads,...192000 Php per year
...Office applications such as Excel, Word, etc. Proficiency in maintaining sensitive data, using spreadsheets, and additional record management systems Knowledge in Quick books is an advantage. Record financial transactions, including accounts payable and receivable,...420000 Php per year
...Key Responsibilities: Organize and manage the CEO’s calendar, meetings, and travel plans. Coordinate business correspondence, reports, and presentation materials. Supervise household operations, including staff management and logistical needs. Handle personal...420000 Php per year
...Responsibilities Manage the CEO’s schedule, meetings, and travel. Coordinate communications, reports, and presentations. Oversee household operations, staff, and logistics. Handle personal errands, events, and social engagements. Act as the primary contact...600 - 800 $
...Executive Assistant A Switzerland-based pediatric rehabilitation center is seeking an Executive Assistant to support the founder with... ...flexible depending on experience) What You'll Be Doing: Manage and organize email inboxes and incoming communications across multiple...560 - 800 $
...accomplished Australian property developer and manager with over 35 years of industry... ..., is seeking a highly skilled Executive Assistant to drive operational efficiency, managing... ...delegated work to ensure timely and high-quality outcomes. Executive Support & Accountability...- ...an experienced professional to join our team in the role of Assistant Vice President Operations Disputes and Portfolio Reconciliations... ...disputes Interact with Stakeholders and other risk managers on a regular basis to understand the Risk systems and organization...
- ...Loan Servicing team and play a key role in managing operational queues and reporting, while... .... Cross‑functional liaison. Provide assistance to the loan production team as required,... ...bank policies; support internal audits, quality assurance, and regulatory examinations...
- ...Job Description Bridges the gap between office management and field operations. This role is unique because it combines standard... ...interviews. Payroll & Records Track field crew attendance and leave; assist in payroll preparation and salary administration. Onboarding...
- ...objectives, timeframes, and requirements associated with Workforce Management. Responsible for tracking, forecasting analyzing real time... ...Ensures that the team follows workforce procedures. Assist in resolving serious customer complaints and escalated issues...
- ...Job Description Join our Control Management team and help strengthen a proactive risk and control culture. You will partner with stakeholders... ...in financial services. Experience in controls, audit, quality assurance, operational risk management, or compliance, or...
- ...A real estate virtual assistant works closely with real estate agents, brokers, property managers, investors, and clients to ensure smooth daily operations and successful property transactions. The Real Estate VA supports sales, marketing, administrative tasks, and client...
- ...Job Description Shape the future of risk management by helping teams spot issues early and build smarter, stronger controls. As a Control... ...5 years of experience in financial services, controls, audit, quality assurance, or operational risk management. Apply basic risk...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Quality Assistant Manager. Be the first to apply!
