Call Center Representative located in Cebu!
28000 PhpFull-time
Caldwell Communications Consultancy Philippines
Customer Service Representative / Call Center Representative
Cebu City | Onsite
Telesys BPO
About Telesys BPO
Telesys is growing! Join our team of Customer Service Representatives and enjoy a competitive salary, performance incentives, benefits, paid training, continuous coaching, and a supportive people-first work environment with long-term career growth. Our offices are conveniently located in Cebu City and easily accessible via public transportation, giving you a stable and rewarding career—just like hundreds of our team members who have built their careers with us.
Job Description
We are looking for Customer Service Representatives / Call Center Representatives who will serve as the first point of contact for customers. You will assist customers with inquiries, provide solutions, and ensure excellent service at all times.
Key Responsibilities:
- Handle inbound customer inquiries via phone, chat, or email
- Provide accurate information about products, services, or processes
- Resolve customer concerns efficiently and professionally
- Document customer interactions and resolutions accurately
- Escalate complex issues to supervisors when necessary
- Meet quality, customer satisfaction, and productivity metrics
Work Schedule & Training:
- Shifting schedules, including nights, weekends, and holidays
- Full paid training provided
What to Expect:
- Fast-paced, customer-focused environment
- Opportunities to develop professional skills and grow within the company
Requirements
- High School or Senior High School Graduate (College level or graduate is a plus)
- Good English communication skills
- Strong customer service and problem-solving skills
- Basic computer skills and ability to multitask
- Willing to work onsite in Cebu City
- Amenable to shifting schedules
Why Work for Us?
At Telesys BPO , we believe employees thrive in a supportive and rewarding workplace.
Compensation & Benefits:
- UP TO ₱28K monthly basic plus incentives
- Paid training and upskilling opportunities
- Clear career growth and promotion paths
Workplace Culture:
- Supportive and collaborative team environment
- Ongoing coaching and mentorship
- Employee engagement activities and recognition programs
Apply Now
Build a meaningful and stable career in the BPO industry with Telesys BPO . Apply today and help provide excellent customer service.
Vacancy posted 21 days ago
Similar jobs that could be interesting for youBased on the Call Center Representative located in Cebu! in Cebu vacancy
- ...Customer Service Representative – Sales Account Metro Manila | Onsite Telesys BPO About Telesys BPO Telesys is growing! Join... ...environment with long-term career growth. Our offices are conveniently located in Metro Manila and easily accessible via public transportation,...
- ...Customer Service Representative – Hotel Reservations Cebu City | Onsite Caldwell Communication About Caldwell... ...Customer Service Representatives in Cebu City . We offer a competitive... .... Our offices are conveniently located and easily accessible, providing the...
- ...We are looking for dedicated Customer Service Representatives to join our team. In this role, you will handle high volumes of customer calls, identify and resolve customer needs, and provide accurate information with professionalism. You will also be responsible for...
- ...company produce high quality reliable industrial products for over 10 years in the Philippines. Position: Company Nurse (RN) Industry: Manufacturing Company Location: Lapu-Lapu City, Cebu Salary: Php19,000 – Php21,000 Schedule: Monday - Friday Work Set up...
- ...Customer Service Representative – Non-Voice Cebu City - Cebu | Onsite Caldwell Communication About... ...hiring Customer Service Representatives in Cebu. We offer a competitive salary,... .... Our offices are conveniently located and easily accessible, providing the...
18000 - 37000 Php
~ Respond to customer inquiries via phone, email, and chat. ~ Provide accurate information about products and services. ~ Resolve customer issues and complaints efficiently. ~ Maintain detailed records of customer interactions. ~ Collaborate with team members to...- ...construction company providing electrical and construction services in different Industry for over 35 years in different industry... ...& Admin Specialist Industry: Construction Company Location: Lapu- lapu City, Cebu Salary: Php20,000 – Php25,000 Schedule: Monday –...
- ...records of customer interactions and transactions. Collaborate with team members to enhance the customer experience. Participate in training sessions to improve product knowledge and customer service skills. Requirements Educational Qualifications: Bachelor’...
- ...telephone, email, or chat. Resolve customer inquiries and issues efficiently while maintaining a high level of professionalism. Assist in the development of customer service procedures and policies. Document customer interactions accurately in the system....
- ...efficiently. Maintain a high level of product knowledge to assist customers effectively. Document customer interactions accurately in the system. Collaborate with team members to improve service delivery and customer satisfaction. Requirements Educational...
- ...various communication channels including phone, email, and chat. Assist customers with inquiries, complaints, and product information in a timely manner. Document customer interactions and follow up as necessary to ensure customer satisfaction. Collaborate with...
- ...Accelerated BPO Hiring: Skip Mock Calls & Assessment! Salary upto... ...THE JOB HUNT! Get hired in one day with our fast-... ...and Tenured Agents. LOCATIONS (Strictly On-Site Only): CEBU Job Role &... ...On-Site Customer Service Representative. This role is responsible...
- ...openings for skilled agents across our top accounts in multiple sites. ? LOCATIONS (On-Site Only): CEBU ? YOUR REWARDS & BENEFITS: Competitive Salary Package... ...000 + Allowances/Incentives Workload: Manageable call volume with fixed weekly rest days. ✨ ELITE ON-...
- ...customer interactions and transactions. Collaborate with team members to improve processes and enhance service quality. Assist in training new team members on customer service protocols. Requirements Educational Qualifications: Diploma in relevant field...
- ...up-to-date knowledge of products and services to respond effectively to customer needs. Document customer interactions accurately in the system for future reference. Collaborate with team members to improve customer service processes and enhance customer satisfaction...
- ...customer satisfaction. Requirements Educational Qualifications: High School Diploma or equivalent Experience Level: 1–3 years in a customer service role Skills and Competencies: Strong communication and interpersonal skills Qualities and Traits:...
- ...product information. Resolve customer complaints and issues in a timely manner. Maintain accurate records of customer interactions... ...and Traits: Strong problem-solving abilities and patience Working Conditions: Comfortable working in a call center environment...
- ...satisfaction. Document customer interactions in the company CRM system for tracking and... ...or exceed performance metrics such as call handling time and customer satisfaction scores... ...: Must be willing to work in a call center environment with flexible shifts....
- ...Location: IT Park, Cebu City Are you passionate about helping customers and delivering excellent service?... ...dynamic team and start a rewarding career in the BPO industry right here in Cebu City ! As a Call Center Agent , you will handle customer inquiries...
31000 Php
...future of financial services. Moder was founded in December 2020with one mission: To... ...Now with 3 growing sites and 1,500+ employees , located in: Alabang, Manila JDN Square, Mandaue City 1Nito Tower, Cebu City Customer Experience Specialist (Mortgage...- ...Duties/Responsibilities: ~ Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services. Why...
- ...where your growth and well-being come first. With thriving hubs in Cebu and Manila, we’re helping people like you build meaningful... ...paced workload Willing to work on-site. Work Setup Location: eBloc 3, IT Park, Lahug Cebu City About Tech Mahindra Philippines...
- ...experienced and customer-focused individuals to join our team as Call Center Agents. The ideal candidate has excellent communication skills,... ...service abilities, and experience handling customer concerns in a fast-paced environment. Responsibilities: Handle customer...
- ...Now Hiring: Customer Service Representative! We’re looking for a friendly... ...Responsibilities Manage inbound calls and assist customers with... ...effective troubleshooting in a professional and composed manner... ...At least 6 months call center experience SH/SHS Grad...
- ...WE ARE HIRING: Customer Service Representatives (Manila & Cebu) Ready to level up your career with a premium Voice Account? ? We’re looking for experienced BPO professionals to join our growing teams in Manila and Cebu! Salary Package: ₱25,000 – ₱40,000 (Based on...
- ...We’re hiring for a Call Center Agent - Online Retail Account Salary: ₱15,000–₱24,000... ...Role We’re hiring Customer Service Representatives to handle customer inquiries via phone,... ...concerns, and deliver great customer support in a fast-paced environment. What We...
- ...Utilize problem-solving skills to resolve customer issues effectively. Record details of customer interactions and follow-up actions in the required systems. Maintain a positive and professional attitude when addressing customer concerns. Collaborate with team...
- ...Join our team as a Customer Service Representative! You’ll assist customers via phone, email, and... ...Main Responsibilities Manage inbound calls and assist customers with account details... ...concerns and provide effective troubleshooting in a professional and composed manner....
- ...solutions • Process orders, payments, and refunds • Assist with product and service support • Maintain accurate customer records in the system • Communicate clearly and follow company guidelines • Coordinate with other teams for issue resolution • Meet...
- ...Description We are looking for Call Center Agents to join a fast growing account in Cebu. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling. Key Responsibilities...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Call Center Representative located in Cebu!. Be the first to apply!
