Call Center Agent - Cebu City
Full-time
TASQ Staffing Solutions Inc.
Description
We are looking for Call Center Agents to join a fast growing account in Cebu. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling.
Key Responsibilities
- Respond promptly and professionally to customer inquiries via phone, email, and chat
- Resolve customer issues and complaints with a focus on first-call resolution
- Maintain accurate and comprehensive records of customer interactions
- Collaborate with team members to improve customer service processes
- Provide product and service information to assist customers with their needs
- Proactively identify opportunities to enhance the customer experience
- Meet or exceed individual and team performance targets
Requirements
- At least Senior High School Graduate or completed 2nd year in College
- Must have at least 6 months of solid BPO Experience
- Must be conversant in both spoken and written English
- Amenable to work fully on-site in Cebu City
- Amenable to work on shifting schedule
- Can start ASAP
Vacancy posted a month ago
Similar jobs that could be interesting for youBased on the Call Center Agent - Cebu City in Cebu vacancy
- ...Description We are looking for Call Center Agents to join a fast growing account in Cebu. You will be responsible for delivering exceptional service to valued... ...English Amenable to work fully on-site in Cebu City Amenable to work on shifting schedule Can start...
- ...Customer Service Representative / Call Center Agent Cebu City | Onsite Telesys BPO About Telesys BPO Telesys is growing! Join our team of Customer Service Representatives and Call Center Agents and enjoy a competitive salary, performance incentives, benefits...
- ...We’re hiring for a Call Center Agent - Cebu Site Work Setup: Onsite | Shifting schedule About the Role We’re hiring Customer Service Representatives to handle customer inquiries via phone, email, or chat. You’ll provide information, resolve concerns, and deliver...
- ...Location: IT Park, Cebu City Are you ready to start or grow your career in the BPO industry? We’re looking for passionate and goal-driven Call Center Agents to join our dynamic team in Cebu City . If you enjoy helping others and thrive in a fast-paced environment...
- ...are looking for dedicated Customer Service Representatives to join our team. In this role, you will handle high volumes of customer calls, identify and resolve customer needs, and provide accurate information with professionalism. You will also be responsible for...
- ...Call Center Agent – Cebu City | SHS/HS Grad | No Experience Required Job Description We are hiring Call Center Agents in Cebu City for multiple BPO partners. Open to: SHS Graduates HS Graduates (Old Curriculum) College Undergraduates / Fresh Graduates...
- ...We’re hiring for a Call Center Agent! Salary: ₱15,000–₱25,000 Work Setup: Onsite | Shifting schedule About the Role We’re hiring Customer Service Representatives to handle customer inquiries via phone, email, or chat. You’ll provide information, resolve concerns...
- ...A call center's main task is to serve as the primary communication link between a company and its customers, handling high volumes of inbound... ...information, and ensuring a positive brand experience. Agents act as the "voice of the brand," aiming to solve problems efficiently...
- ...with inquiries, returns, upgrades, and technical support, ensuring a smooth experience with products and services. They work in call centers, offices, or remotely. Qualifications: At least HS (old curriculum) or SHS Graduate Good to excellent English communication...
- ...clients through various communication channels. Handle incoming calls and inquiries, addressing customer needs and resolving issues... ...skills, ability to manage scheduling tasks, familiarity with call center operations, and technical proficiency. Responsibilities and...
- Customer Interactions: Respond to customer inquiries and complaints in a timely and professional manner. Provide product information, pricing, and features to customers. Listen actively to customer concerns and empathize with their issues. Sales and Upselling...
- ...qualified applicants may receive a job offer on the same day. JOB RESPONSIBILITIES Handle customer inquiries through phone calls in a professional and timely manner. Provide accurate information about products, services, and account-related concerns. Resolve...
- ...to hear from you. You'll be the voice of our company, answering calls, providing product info, and resolving customer issues. What... ...calls accurately Qualifications At least 6 months call center experience SH/SHS Grad Willing to work on site Basic computer...
- ...Job description We’re Hiring: Retail Support Agent I Cebu City Work Where People Matter • At Tech Mahindra Philippines, we’re more than just a BPO — we’re a Certified Great Place to Work where your growth and well-being come first. With thriving hubs...
- ...We’re hiring for a Call Center Agent. Salary: ₱20,000–₱28,000 Work Setup: Onsite | Shifting schedule About the Role We’re hiring Customer Service Representatives to handle customer inquiries via phone, email, or chat. You’ll provide information, resolve...
- ...the voice of our company, helping customers with questions, product info, and any issues that come up. What you'll do: Answer calls with a friendly, professional tone Explain our products in a clear and simple way Resolve customer concerns quickly and with care...
- ...Customer Service Representative – Travel Account Cebu City | Onsite Telesys BPO About Telesys BPO Telesys is growing! Join our team of Customer Service Representatives and enjoy a competitive salary, performance incentives, benefits, paid training, continuous...
- ...Description Handle inbound and outbound customer calls with professionalism and patience. Address customer inquiries and complaints... ...Diploma or equivalent Experience Level: 1–3 years in a call center or customer service role Skills and Competencies: Strong...
- ...HIRING CALL CENTER AGENTS! ? ? Company CONCENTRIX ? Virtual Hiring Process ✅ Open to applicants with or without call center experience... ...NEED LAPTOP FOR ASSESSMENT. offer 20K-24K !!! ? Location: CEBU MACTAN AND BANAWA SITE ? Application Process: 100% Virtual...
- As a Customer Service Representative, you will assist customers with inquiries, returns, upgrades, and technical support, ensuring a smooth and positive experience with our products and services. The role may be onsite or remote, depending on the assigned account. Qualifications...
- ...Job Summary A Call Center Agent is responsible for providing exceptional customer service by handling inbound and outbound calls. The role involves assisting customers with inquiries, resolving issues, processing requests, and ensuring a positive customer experience while...
- ...Job Summary: A Call Center Agent is responsible for handling inbound and outbound customer calls, providing excellent customer service, resolving customer concerns, and promoting products or services when required. The role requires strong communication skills, problem...
- ...value hard work, dedication, and tenure—grow your career with us and be part of our success!" Join the Alorica Family as a Call Center Agent! We urgently need people to join our team! The application process is EASY and LENIENT due to the immediate need for new...
- ...Experience Representatives at our Newtown site in the heart of Cebu City. This is your chance to join a progressive company where your... ..., and ability to thrive in a dynamic environment . Contact Center experience is a plus! Training classes are forming now, and slots...
- ...We are seeking motivated individuals to join our international account team. You will handle inbound/outbound calls with customers from various countries, assist with inquiries, and provide exceptional service in English. Responsibilities: Handle customer calls via...
- ...Description Handle incoming calls and assist customers with their inquiries. Resolve customer issues efficiently, demonstrating strong problem-solving skills. Maintain accurate records of customer interactions in the database. Collaborate with team members...
- ...Utilize effective communication techniques to manage customer calls and concerns. Document all customer interactions and maintain... ...preferred. Experience Level: 1–3 years of experience in a call center or customer service role. Skills and Competencies:...
- ~ Respond to customer inquiries via phone, email, and chat. ~ Provide accurate information about products and services. ~ Resolve customer issues and complaints efficiently. ~ Maintain detailed records of customer interactions. ~ Collaborate with team members to...
- ...Deliver exceptional customer experiences Why Join Us? Competitive salary: Earn up to 17K monthly Work in a prime location at Cebu City Be part of a growing travel industry High School (Old Curriculum) or Senior High Graduate No CCE required but preferred...
- ...We’re hiring for a Call Center Agent - Online Retail Account Salary: ₱17,000–₱22,000 Work Setup: Onsite | Shifting schedule About the Role We’re hiring Customer Service Representatives to handle customer inquiries via phone, email, or chat. You’ll provide...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Call Center Agent - Cebu City. Be the first to apply!
