Global Mobility and Benefits Specialist

• Manage assigned mobility cases from initiation to completion, acting as the key operational contact for employees, candidates and relevant stakeholders.
• Provide first-line guidance on Global Mobility frameworks, policies and processes, escalating policy exceptions and complex matters appropriately.
• Prepare mobility cost estimates and package information, coordinate required approvals, and monitor actual costs against estimates.
• Coordinate immigration, relocation and taxation services through external providers, monitoring service delivery and resolving operational issues.
• Coordinate mobility documentation, employment inputs, start dates and employee-change notifications with relevant internal teams.
• Maintain accurate case records, approvals and supporting documentation, and manage relevant mobility mailbox activity.
• Validate mobility vendor invoices and support visa, work-right and related compliance activities.

• Support the administration of local and regional employee benefits programs and platforms across Australia, New Zealand and Asia.
• Respond to employee and stakeholder benefits queries, providing operational guidance and escalating complex or policy-related matters as required.
• Maintain accurate and current benefits data in Workday and other approved systems.
• Coordinate with regional People teams and external providers in administering health insurance and other local benefit arrangements.
• Prepare benefits usage reports and operational insights, identifying trends, data issues and opportunities for improvement.
• Maintain benefits information and collateral, including intranet and vendor content.
• Support benefits surveys, recognition-program administration, approved benefits initiatives and employee communications.

• Build effective relationships with employees, leaders, People teams, Payroll, Talent Acquisition, Technology teams and external providers.
• Maintain confidentiality, data accuracy and appropriate information handling across all activities.
• Identify practical improvements to processes, documentation, reporting and technology.
• Work flexibly across Mobility and Benefits priorities to support service delivery and business continuity.
• Undertake other duties and responsibilities as reasonably assigned to support evolving business requirements.

• Minimum three (3) years of relevant HR, Global Mobility, Remuneration, Benefits, or shared-services experience preferred.
• Demonstrated understanding of global mobility practices, including immigration, relocation, tax coordination and employee case management.
• Knowledge of benefits administration, or demonstrated ability to build capability in this area.
• Experience working across multiple countries, ideally including Australia, New Zealand or Asia.
• Tertiary qualification in Human Resources, Business or a related discipline, or equivalent relevant experience.
• Competence in Microsoft Office applications; Workday experience is preferred.
• Experience in a global or matrixed shared-services environment is desirable.

Benefits

Medical insurance