Billing and Collections Associate
Full-time
Federal Land NRE Global Inc.
Responsible for the full-cycle collection of outstanding past-due accounts. This involves direct inbound and outbound customer contact to resolve issues, address queries, and reduce overall delinquency.
Core Responsibilities
- Manage Collections: Conduct collection calls and correspondence to recover past-due funds and reduce assigned portfolio delinquency.
- Customer Resolution: Resolve customer issues and answer billing queries to facilitate timely payments.
- Coordination & Reporting: Communicate effectively with internal departments on account status, maintain detailed account records, and submit regular productivity reports to management.
- Goal Achievement: Consistently meet defined departmental goals and activity metrics.
- Team Support: Provide cross-functional support to other department queues as needed.
Vacancy posted 14 hours ago
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