Collection Associate
Asia PeopleWorks, Inc.
• Customer Service and Collections Handling
• Inbound and Outbound Call Management
• Customer Inquiry Resolution and Complaint Handling
• Account Information Accuracy and Timely Processing
• Effective Communication (Calls, Email, Helpdesk)
• Internal Coordination and Team Collaboration
• CRM Monitoring and Escalation Management
• Call Documentation and Records Management
• Data Encoding and Records Updating (CIS Handling)
• Debit/Credit Memo Preparation
• Payment Arrangement Recommendation and Account Endorsement
• Delinquent Account Handling and Fraud Escalation
• Risk Identification and Reporting
• Collection Target Achievement and Service Compliance
- ...Responsible for the full-cycle collection of outstanding past-due accounts. This involves direct inbound and outbound customer contact to resolve issues, address queries, and reduce overall delinquency. Core Responsibilities Manage Collections: Conduct collection...
- ...Description Contact customers to collect outstanding debts and manage accounts. Maintain accurate records of customer interactions and payment status. Negotiate payment arrangements and provide solutions to outstanding balances. Analyze customer accounts to...
- ...Description Manage and oversee the collection process for outstanding payments. Communicate with customers to resolve payment issues and negotiate payment plans. Maintain accurate records of collections and customer interactions. Prepare and present regular...
- ...Description Contact customers to collect overdue payments and negotiate payment arrangements. Maintain accurate records of customer interactions and payment activities. Prepare reports on collection activities and account statuses. Work closely with the finance...
- ...Manage and oversee collections processes for outstanding accounts. Communicate with customers regarding their payment obligations. Resolve customer inquiries and negotiate payment arrangements. Maintain accurate records of collection activities. Prepare and...
- ...The Billing and Collection Associate is responsible for ensuring accurate invoicing, timely collection of receivables, and proper recording of customer payments. This role plays a critical part in maintaining the company’s cash flow by managing accounts receivable, monitoring...
- ...cost sheets, liquidations). Update client and transaction data in the accounting system (ERP). Handles customer billing and collection processes, ensuring accuracy and timely issuance of invoices. Prepares Aging Reports to monitor and track outstanding or...
23000 - 27000 Php
Be one of the first to apply...Support the preparation of purchase orders and follow up on approvals and supplier confirmations. · Coordinate the preparation and collection of import documentation (e.g., Bill of Lading, Commercial Invoice, Packing List). · Track international shipments and update...- ...Description Manage and oversee the collection process for outstanding invoices and payments. Interact with clients to resolve outstanding debts and negotiate payment plans. Monitor accounts receivable and ensure timely follow-ups on overdue accounts. Prepare...
- ...Description Manage and oversee collection processes to ensure timely payment from clients. Maintain accurate records of customer interactions and transactions. Analyze account discrepancies and take corrective actions. Collaborate with the finance team to...
- ...Position Title: Collection Supervisor Reports To: Collection Manager Job Summary: The Collection Supervisor plays a key role in supporting the operational and administrative management of the Collections Department. This includes supervising documentation, assisting...
- ...The collections assistant is responsible for managing the company’s accounts receivable which includes monitoring of collections, actively following up on overdue invoices, handling customer inquiries related to outstanding balances, and ensuring the timely collection...
- ...satisfy both parties. Monitor payment trends and escalate issues to management when necessary. Requirements Job Title: Collections Specialist Job Function: Customer Service Representative Responsibilities and Duties: Ability to handle billing disputes...
- ...We are looking for a dedicated Tele-Collector/Collection Specialists that contact clients and collect outstanding payments. This job should ensure timely payments that aligns with the law. The Collectors are expected to demonstrate high level of professionalism...
- ...Job description: About the role Yinshan Lending Inc. is seeking an experienced Collection Specialist to join our dynamic team in Makati City, Metro Manila. In this full-time role, you will play a crucial part in ensuring the effective recovery of outstanding debts...
- Responsibilities and Duties: Manage bill payments, prepare consolidated statements, and assist in financial documentation financial records and perform reconciliations. Assist in preparing financial statements and reports. Process accounts payable and receivable...
- ...Manage accounts receivable and collections processes. Contact clients for payment reminders and follow-ups. Analyze account discrepancies and resolve issues. Maintain accurate records of all transactions. Collaborate with the finance team for reporting purposes...
- ...Job Summary The Collections Staff is responsible for managing delinquent accounts and ensuring the timely collection of payments from customers with financed vehicle accounts. Key Responsibilities 1. Account Management & Collections Monitor and manage assigned...
- • Process customer payment and Collection Report • Encoding of payment details is SAP. • Identify payment deduction. • Compute deductions and categorize based on the type of deduction. • Create Daily Summary of Deductions. • Close customer balances in SAP. •...
- ...Description Manage collections by contacting customers to settle outstanding debts. Negotiate payment plans and resolve customer inquiries regarding their accounts. Maintain accurate records of all interactions with customers. Prepare and analyze reports related...
- ...Description Manage and oversee the collection of outstanding debts Negotiate payment plans and resolve outstanding balances with clients Prepare and send account statements to customers Review and investigate customer disputes and discrepancies Maintain...
- ...Description Manage collection processes for overdue accounts. Communicate with customers to remind them of outstanding balances. Negotiate payment plans and settlements with clients. Maintain accurate records of all collection communications. Collaborate...
- ...across 16 countries, all working together to build the future of hospitality technology. We are looking for a detail-oriented Collection & Dispute Specialist to join our finance operations team in the Philippines. Reporting to the Collection Lead, you will manage...
- ...protecting lives and assets across healthcare, data centres, education, and commercial spaces. Now we’re looking for a high-performing Collections Officer to manage high-volume account collections and build strong client relationships across an assigned portfolio of 400–500...
- ...Assist in the resolution of billing discrepancies and customer inquiries. Prepare monthly financial reports related to billing and collections. Communicate with customers to ensure timely payment of outstanding invoices. Collaborate with internal teams to streamline...
- ...Assist the Credit & Collection Supervisor in implementing and improving all aspects of Credit and Collection Process to ensure the attainment of company cash flow objectives, in Accounts Receivable Management, in Reporting and in other related tasks that the C&C team...
- ...URGEBT HIRING! JOB TITLE: Billing and Collections (3 months - Project Based) KEY RESPONSIBILITIES Prepare and send accurate invoices and statements on schedule Follow up with customers on past-due balances by phone, email, and written notice Negotiate...
- ...balances and aging reports Reconcile accounts receivable to ensure all payments are accounted and discrepancies are reconciled Collections: Follow up with customers via all means of communications regarding payments Plans and negotiate payment arrangement when...
- ...Description Manage and oversee financial collections and accounts receivable processes. Evaluate and assess customer credit data and financial statements to determine risk levels. Communicate with customers regarding past due accounts and negotiate payment plans...
- ...Description Manage and oversee accounts receivable processes to ensure timely collection of payments. Analyze customer accounts and resolve any discrepancies efficiently. Maintain accurate records of all financial transactions and communications. Prepare and...
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