It-supporter til Regionshospitalet Gødstrup
Full-time
Region Midtjylland
It-supporter til Regionshospitalet Gødstrup, Hvis du leverer fremragende it-support og har lyst til at være en vigtig del af, at pc’er, mobile enheder, printere, it-systemer og netværk kører problemfrit på Regionshospitalet i Gødstrup, så har vi lige jobbet til dig. Er du også fleksibel, serviceminded og kan håndtere en oftest skiftende hverdag med lige dele planlagte, spændende, udfordrende, tværgående, spontane, haste, simple og kaotiske opgaver? I så fald skal du læse videre her, hvis du er klar til at gribe alle tiders mulighed for at blive en del af en af landets største digitaliserings- og it-afdelinger i et dynamisk Mobilsupport-team. Second-line on-site support med tætte samarbejder Som it-supporter kommer du til at yde second-line "on-site"-support i samarbejde med vores centrale Service Desk og kolleger fra andre grupper i Mobilsupport-teamet. Vi styrer alle vores opgaver via et fælles ITSM-system (ServiceNow). Jobbet Som It-supporter Består Af Tre Overordnede Opgaver
- Opstilling af nyt udstyr og livscyklus-udskiftning af udstyr
- Klargøring af computere med Software Central brugerfladen til SCCM.
- Opstilling af nye It-arbejdspladser, videokonferenceanlæg og printere, herunder registrering i CMDB.
- Livscyklusudskiftning af gamle computere, skærme og printere.
- Support-driftsopgaver (incidents og requests)
- Løsning af fejl på computere, skærme, printere, mobile enheder og tablets, Wifi-accesspoints, videokonferenceanlæg, velkomststandere, kaldetavler m.m.
- Levering af It-services relateret til ovenstående.
- Deltagelse i it-projekter
- Udrulning af nye it-systemer og teknologier, f.eks. Windows 11.
- Større og mindre flytteopgaver, hvor en afdeling skal skifte lokaler.
- Støtte brugerne ved ibrugtagning af nye systemer eller efter flytninger.
- Solid erfaring fra en supportorganisation.
- Erfaring med udrulning af software fra et centralt system til computere og mobile enheder.
- Generel viden om Office-pakken, Windows OS, Active Directory (AD), netværk (kablet og trådløs) samt TCP/IP-protokollen.
- Kendskab til eller certificering i ITIL samt certificering i Windows 10/11.
- Kendskab til ServiceNow, Android og iOS.
Vacancy posted 6 days ago
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