Healthcare Support - Iloilo Onsite
20000 - 25000 PhpGratitude Inc
*JOB TITLE: Healthcare Voice Support - Iloilo Onsite - Undergrad with 1 Year BPO Exp Welcome - Shifting Schedule*
Location: Iloilo - Onsite | Work Setup: Onsite - Shifting / Weekends & Holidays | Salary: Competitive Package + Benefits
*ABOUT THE ROLE:*
We are hiring *Healthcare Voice Support* for our Iloilo onsite team! If you have BPO experience and strong customer service skills, this is a great opportunity to grow in the healthcare account.
*JOB DETAILS:*
Role: Healthcare Voice Support - Iloilo Onsite
Location: Iloilo City - Onsite
Work Setup: Onsite - Shifting Schedule including Weekends & Holidays
Salary: Competitive Package + Benefits
*WHAT'S IN IT FOR YOU:*
- Competitive salary and benefits - Healthcare account package
- Healthcare account experience - Valuable US healthcare background
- Career growth opportunities - Clear promotion path
- Supportive onsite work environment in Iloilo
- Stable onsite opportunity
*YOUR ROLE:*
- Handle customer inquiries related to healthcare services via voice support
- Provide excellent customer service and resolve concerns efficiently
- Document interactions accurately and maintain customer records
- Meet quality and performance targets and KPI metrics
- Work on shifting schedules including weekends and holidays
*WHO WE'RE LOOKING FOR:*
- College Graduates with at least 6 months work experience - Open to apply!
- Undergraduate: Completed at least 2 years in college / 72 units with 1 year BPO experience
- Customer service oriented with strong service mindset
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving skills
- Proficient in MS Office and internet navigation
- Flexible to work shifting schedules, weekends, and holidays
- Must be willing to work onsite in Iloilo
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AVAILABLE ACCOUNTS HEALTHCARE TRAVEL AIRLINE TELCO BFSI INSUARANCE FINANCE CLINICAL OPEN TO ALL EDUCATION LEVELS WITH OR WITHOT BPO EXPERIENCE VOICE ACCOUNT SALARY 17K TO 45K INTERVIEW ONSITE ONE DAY PROCESS WELCOME ALL
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