Fraud Team Leader
Full-time
J-K Network Services
This BPO Company started their operations here in the Philippines last 2007. They are considered as one of the Top choice in all areas of back-office & call center.
Position: CS Team Leader (Fraud Financial)
Company Industry: BPO Company
Work Location: BGC, Taguig City
Work Schedule: Shifting Schedule
Salary: Php40,000 - Php65,000 package
Work Set Up: Work on Site
Benefits:
- HMO for Employee and 2 Dependents (On Day 1)
- Quarterly performance bonus
- Career development opportunities
- Leaves Annually
JOB RESPONSIBILITIES:
- Manage the team's daily operations, including knowledge, procedure, and attendance compliance.
- Handle customer and internal stakeholder escalations
- Offer team members regular mentoring, structured reviews, and performance feedback.
- Work together with training and quality departments to bridge knowledge gaps and promote operational excellence.
- Maintain a high standard of service quality and adherence to contractual duties.
RECRUITMENT PROCESS: (ONLINE)
- Initial Interview
- Final Interview
- Job Offer
Look for: Ms. Kendra
- Bachelor's Degree holder
- With 3 years of experience in 4+ years in fraud financial role
- Has experience for at least 1 year in team leader role
- amenable to work on shifting schedule and work on site.
- amenable to work on site.
Vacancy posted 17 hours ago
Similar jobs that could be interesting for youBased on the Fraud Team Leader in Taguig vacancy
- ...We are seeking a Filipino professional fluent in Korean (spoken and written) to join our team! The ideal candidate is hardworking, proactive, and capable of managing branch operations in Manila while maintaining effective communication with our Headquarters in Korea...
- ...Lead and motivate a diverse team to achieve performance goals. Develop and implement strategies for team efficiency and productivity. Conduct regular performance evaluations and provide constructive feedback. Foster a positive team culture and resolve conflicts...
- ...About the Team Leader position We are looking for a skilled Team Leader who will assist in guiding and managing our team. Your goal will be leading by setting a good example and engaging the team to help it achieve its goals. Your duties will include daily supervision...
- ...Lead the HR team in executing HR strategies aligned with business goals. Manage recruitment, onboarding, and employee development initiatives. Oversee employee relations and ensure compliance with labor laws. Facilitate performance management processes and provide...
- ...with at least 3-5 years experience in BPO ~2 years as TL/Supervisor Key Responsibilities: Supervise daily operations of a team handling customer service, technical support, or back-office functions. Monitor performance metrics Coach, mentor, and provide...
40000 - 50000 Php
...As a member of the Sales Team, you will be given complete autonomy over your work and decision-making. This position is a good fit for someone who enjoys new challenges daily, is customer-obsessed, has strong communication skills, can be resourceful in high-pressure...- ...Responsibilities: Recruit and manage offline promoters, lead the team to do local user acquisition, and assist promoters in completing... ...Promoters will be recruited and managed by the Promotion Team Leader. When promoters complete valid performance, the Promotion Team...
- ...We are seeking a proactive and service-oriented Front of House Team Leader to oversee daily dining operations and ensure exceptional guest experience. The ideal candidate must have strong leadership skills, excellent customer service standards, and experience handling...
- ...disposal and Maintenance of Ground and Buildings for large organizations Ability to use Janitorial Tools and Equipment Excellent organizational and team management skills Stamina to handle the physical demands of the job Flexibility to work various shifts...
- ...About The Role We are seeking an experienced and motivated Line Leader to join our dynamic food production team at Regent Foods Corporation. As a Team Leader, you will oversee the assembly and processing of our high-quality food products at our state-of-the-art facility...
- ...00 PM – 12:00 AM (MNL) / 8:00 AM – 5:00 PM (CET) JOB SUMMARY: Lead and manage the daily operations of the HR shared services team, focusing on the full employee lifecycle—from attraction and hiring to development, retention, and offboarding. Ensure team engagement...
- ...of experience in fiber optic cable installation, construction, or maintenance. At least 1 year of experience in a supervisory or team lead role in field operations. Strong knowledge of fiber optic network systems and installation processes. Familiarity with fiber...
- ...global provider of comprehensive and innovative IT services that help clients adapt to the digital world. Position: Thai Speaking Team Leader Industry: BPO Company Salary: Negotiable Location: Metro Manila Schedule: Shifting Benefits: •Good ambiance...
- ...Description Supervise and coordinate daily housekeeping activities of the team. Ensure high standards of cleanliness and hygiene in all areas. Train and mentor new housekeeping staff to maintain service quality. Perform inspections of rooms and common areas...
- ...Field Collection Team Leader is responsible for managing and supervising a team of field collectors to ensure the timely recovery of delinquent accounts. The role oversees route planning, agent deployment, performance monitoring, and compliance with company policies and...
- ...The Service Desk Team Leader is a hands-on, player-coach role responsible for leading the day-to-day operation of our managed services support desk, ensuring customer incidents and service requests are triaged, prioritised and resolved within SLA across Level 1 and Level...
- ...Qualifications: Bachelor’s or associate degree, or 2 years of college completed. At least 2 years of Team Lead experience in BPO industry is required for this position. Has background in Inbound, Outbound, and Non-Voice services (knowledge on all lines of businesses...
- ...Lead and manage the day-to-day operations of the clinical team. Oversee client management and ensure adherence to care plans. Recruit, train, and support staff to enhance team performance. Prepare annual performance evaluations and implement improvement strategies...
- ...The Team Leader is in charge of overseeing daily operations, managing the team, enduring that sales target are met, and maintaining store standards. If College Graduate (any course and fresh graduates are welcome) If College Level or Vocational Course graduate,...
44900 Php
...As a Service Desk Team Leader , you manage a team of Service Desk Analysts, and you are responsible for overseeing the day-to-day effectiveness of service provision and ensuring that targets are met. You also supervise the activities of all the members to ensure that...- ...BPO Team Leader (Voice & Chat) | Utilities / Telecom / BFSI | Up to ₱65K | BGC Company: Tata Consultancy Services Location: Taguig City – BGC Work Setup: Full On-site Shift: Day Shift / Night Shift (24/7 Operations) Salary Range: ₱50,000 – ₱65,000...
- ...medical billing or healthcare administration advantageous ~3-5 years of experience in US medical billing, with at least 1-2 years in a team lead or supervisory role. ~ Strong understanding of RCM processes including charge entry, payment posting, denial management, and...
- ...schedules, shift plans, and manpower allocation to ensure operational continuity and service efficiency within the customer service team. Monitor key customer service performance indicators (e.g., response time, customer satisfaction, resolution rate), promptly identify...
- ...We’re Hiring: CSR Team Lead Job Details Location: Taguig City Shift: Night Shift Work Setup: 100% Onsite Contract Duration: 9 months Qualifications • At least 3-5 years of proven experience in a supervisory or team lead role (BPO, RPO, or shared...
- ...Hiring Team Leader Telco Account BPO Location On site Taguig Shift Shifting schedule Employment Type Full time Headcount 4 Start Date April 17 2026 or ASAP Salary Package 40000 to 45000 basic plus 2000 allowance About the Role We are looking...
- ...Job Summary: ~ We are seeking a highly skilled and experienced Team Leader to join our healthcare account. The ideal candidate will have a strong background in the BPO industry, particularly in healthcare, and possess excellent leadership and communication skills....
- ...transformation for almost 60 years. Position: Customer Service (Team Lead) Industry: IT Company Salary: Php45,000 – Php50,000... ...Customer Service At least 3 years of work experience as Team Leader Experience working in Financial or banking account Willing...
- ...Description / Requirements Job title: Team Leader LOB: Banking, Financial Services, and Insurance (BFSI) Account: Financial/ Credit... ...With end to end credit card experience (from CSR, Collections, Fraud, Disputes and Chargebacks) Leads and mentors teams, manages performance...
- ...different shifts (APAC, EMEA, North America) and can lead others in different shifts Responsibilities: Inspire and guide a dynamic team of administrative analysts, fostering excellence in deliverables and nurturing their professional growth. Oversee key...
- ...Description / Requirements Job title: Team Leader LOB: Banking, Financial Services, and Insurance (BFSI) Account: Financial/ Credit... ...With end to end credit card experience (from CSR, Collections, Fraud, Disputes and Chargebacks) ● Leads and mentors teams, manages...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Fraud Team Leader. Be the first to apply!
