Fraud Officer
EastWest Bank
About the Job
Location: Taguig
Corporate Level : Junior Officer to Senior Assistant Manager
Work Arrangement: Hybrid
Our Enterprise Oversight team is looking for experienced professionals to join us in Taguig with the role of Fraud Officer.
In this role you will apply an analytical approach to real-time review of alerts from multiple anti-fraud tools to detect fraudulent activities and transaction patterns. You will also oversee and facilitate investigative analysis of credit and debit cardholder disputes and fraud cases in accordance with established procedures.
Your dream. Our focus.
East West Banking Corporation (EastWest) is one of the largest universal banks in the Philippines, and is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.
We empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiative. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.
Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.
What the role will entail
- Review and decide on real-time flagged credit and debit card transactions, adhering to recommended actions to drive detection rates and minimize fraud losses.
- Analyze fraud trends, transaction patterns, and points of compromise, and recommend control enhancements, parameter adjustments, and process improvements.
- Conduct transaction verification through multiple customer communication channels and coordinate with acquiring banks and industry counterparts as needed.
- Take immediate action on potentially compromised accounts, including extraction, blocking, replacement, and follow-through on unresolved cases.
- Prepare and submit timely productivity, MIS, investigation, and regulatory fraud reports in accordance with required turnaround times.
What we're looking for
- Holder of a Bachelor's degree
- At least 2 years of experience in the credit card business, with a focus on fraud management.
- Strong knowledge of credit card operations and the banking industry.
- Solution-oriented professional with strong analytical, problem-solving, and communication skills, able to engage effectively across all levels.
What you can expect from joining our team
- Career development and training opportunities
- Competitive salary package and benefits
- Performance-based incentives and recognition programs to reward high-performing individuals
- Opportunity to work with industry experts and be mentored by them
- Defined career progression paths to guide you in your professional growth
Vacancy posted 12 days ago
Similar jobs that could be interesting for youBased on the Fraud Officer in Taguig vacancy
- ...A leading international commercial bank is seeking a Fraud Prevention Officer. The role ensures that the business unit and operational functions comply with applicable banking regulations, internal policies, ethical standards, and regulatory expectations. The role provides...
- ...Responsibilities: Monitor transactions and flag unusual or suspicious activity Investigate fraud alerts and irregular cases Analyze patterns, trends, and transaction data Document findings and recommend preventive measures Escalate high-risk cases and coordinate...
- ...Hybrid Our Enterprise Oversight team is looking for experienced professionals to join us in Taguig with the role of Cyber Fraud Investigations Head. In this role, you will lead the identification, detection, mitigation, investigation, and recovery of...
775000 $ per day
...Show up flexibly. Work assigned shifts (Night Shift) and bring your best every time. Job Qualifications WORK SETUP: Return to Office ~ Bachelor's degree or higher in Business, Finance, Accounting, Banking, or equivalent — your education is your foundation, not...- ...Accountable to keep up with process related learnings/training and meet performance standards set by the business. Qualifications: • Fraud profile • With at least 3 to 5 years of relevant experience • QA experience is not required - project will upskill internally...
- ...Description Join a team that protects banks and clients from fraud! Monitor ACH & wire transactions for suspicious activity Investigate... ..., wire transfers, and payment regulations ~ Skilled in MS Office and banking fraud detection tools ~ Detail-oriented,...
- ...Job Title: Fraud Supervisor (CL10) Job Code: CXO-131504-S68290 | DE031490 Category: Customer Experience / Fraud Operations Work Setup: Full Onsite Work Location: Uptown Bonifacio Tower 3, Taguig City Shift Schedule: Night Shift Employment Type: Full-time...
- ...opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth. This role...
- ...We are looking for CSRs to join a fast growing Fraud account in Taguig City. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling. Key Responsibilities Protect...
- ...Description Assist customers in identifying and resolving issues related to potential fraud. Provide exceptional customer service to ensure a positive customer experience. Monitor transactions for signs of fraud and escalate any suspicious activities. Document...
- ...Fraud Prevention Customer Service Representative-BGC Start Date: July 7 Oniste Graveyard shift Job Overview: As a Customer Service Representative - Fraud, you will be representing the client on the phone to the consumer. Inbound and Outbound calling efforts...
- ...Description Oversee the fraud detection and prevention processes within the organization. Conduct thorough analyses of transactions to identify potential fraudulent activities. Collaborate with cross-functional teams to improve fraud risk management strategies...
- Qualifications: ~ High School Diploma or its equivalent ~ Open to newbies and those without CCE ~1 year of call center collections, customer service, or telemarketing experience preferred ~ Proficiently communicate verbally and in writing with customer using the...
- ...Description Responsible for supervising fraud-related activities and providing customer service support to policy holders, agents, third-party callers, and new customers. Receives inbound calls to provide customer service support to policy holders, agents, 3rd party...
- ...Protect the Business. Influence Decisions. Drive Fraud Prevention Strategy. Sutherland is seeking a highly analytical and business-minded Senior Manager, Financial Fraud Analytics & Risk Strategy to lead the development of data-driven fraud prevention and risk...
- ...the Job Location : Taguig Corporate Level : Junior Officer to Manager Work Arrangement : Hybrid Our Consumer Lending... ...Familiarity with Accounting and Financial Principles and Fraud Detection What you can expect from joining our team...
- ...prepare and deliver trainings, as appropriate. Proficiency with MS-Office Suite and Adobe Acrobat applications, Knowledge of Electronic... ...process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must...
- ...President Work Arrangement: Hybrid Our Enterprise Oversight Office is looking for experienced professionals to join us in... ...deliverables across Audit, Risk, Compliance, BPPM, Enterprise Fraud, and ISDPO teams Conduct research and analyze data to generate...
- ...As the Marketing Officer, you will lead and act as the strategic architect for brand growth, accelerating the adoption of digital innovations while navigating the country's intricate healthcare regulations. Key Responsibilities Omnichannel Strategy: Design and launch...
- ...management skills. Knowledge of purchasing processes, inventory management, and procurement best practices. Proficient in Microsoft Office applications, particularly Excel, and ERP systems (Odoo) Excellent analytical, organizational, and problem-solving skills....
- ...Engineering. Board-licensed (Civil Engineer ). Work Experience ~5 years or more of relevant experience in construction projects, office engineering, or project documentation. Technical Skills: Proficient in AutoCAD , MS Office (Excel, Word, PowerPoint),...
- ...management to address compliance issues. Prepare reports for executive management and regulatory agencies. Job Title: Compliance Officer Educational Qualifications: Bachelor's degree required. Experience Level: 1-3 years of relevant experience preferred....
- ...Job Summary: The Office Clerk is responsible for providing administrative and clerical support to the Operations team by ensuring the accurate documentation, transmittal, and filing of records. The position also manages incoming calls, maintains organized filing systems...
- ...Finance Officer Monteza Diversified Logistics Inc., a growing logistics and trucking company, is looking for a reliable and proactive Finance Officer who can manage financial operations, handle billing and payroll, ensure tax compliance, and assist with field-related...
- ...Releasing of check payment Responsible for all expenses Minimum of 1 year experience within a divergent environment MS Office (Intermediate to Advanced Excel) Billing and an experience in cash flow and cash management in treasury/general accounting would...
- ...major is preferred. Qualification in Instruction and/or Learning Design is advantageous. Demonstrable experience as a Training Officer. Proven track record of boosting company growth through training. Thorough understanding of contemporary HR and business...
- Essential Functions: Coordinate the implementation of the company Quality, Safety, Health, and Environment (QHSE) Management System and its policies, programs, and plans as they apply to the project. Ensure site compliance with relevant HSE legislation, Philippine...
- ...credit notes Ensure supplier database is up to date e.g. terms, contacts, bank matching vendor invoice Assisting other Accounts officers and the Financial accounting team when required Provide accurate information to wider business Customer Obsessed &...
- ...Securities Settlement Officer The Securities Settlement Officer is responsible for the settlement of daily trade transactions, including operational requirements for records management and general administration. Key Responsibilities: Monitor daily trade transactions...
- ...Duties: Conduct safety audits, develop safety policies, and ensure compliance with regulations. Working Conditions: Primarily office-based with site visits, requiring adaptability to different environments. Qualities and Traits: Detail-oriented, proactive,...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Fraud Officer. Be the first to apply!
