IT Technical Support
Full-time
Mactan Rock Industries Inc.
Description - Provide technical support and assistance to end-users via helpdesk system, phone, or email.
- Diagnose and resolve hardware and software issues to ensure optimal performance of systems.
- Assist in the setup and configuration of computer systems and applications.
- Maintain, upgrade, and manage the IT inventory, including software licenses.
- Document support processes and solutions for future reference.
Requirements
- Educational Qualifications: Bachelor’s degree in Information Technology or related field.
- Experience Level: 0-2 years of experience in technical support or IT helpdesk roles.
- Skills and Competencies: Basic understanding of computer systems, networks, and troubleshooting methodologies.
- Qualities and Traits: Strong communication skills and the ability to work collaboratively in a team environment.
- Responsibilities and Duties: Willingness to learn and adapt to changing technologies.
- Working Conditions: Ability to work in a fast-paced environment with varying levels of technical issues.
Vacancy posted 5 days ago
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