Operations Specialist - Payments Invoicing & Compliance
Full-time
Shopee
About The Team We are looking for a highly organized and solution-oriented Specialist to own the invoicing pillar under Shopee Payments. In this role, you will be the main point person driving system feature improvements to ensure our invoicing systems strictly comply with Bureau of Internal Revenue (BIR) regulations. You will manage regular monthly and quarterly tax document distribution, resolve day-to-day seller escalations, and collaborate heavily with Tax, Finance, Product, and Business Development teams to maintain a seamless billing ecosystem for Philippine e-commerce sellers. Job Description
- System Feature Enhancements & BIR Compliance
- Lead the operational scope for invoicing product updates to comply with baseline and evolving BIR policies.
- Responsible for the end-to-end cycle of feature requests, including drafting Feature Request Forms (FRFs) and securing necessary Head of Department (HOD) approvals from both Operations and Finance leadership.
- Manage and orchestrate the live rollout of new invoicing system updates and features.
- Dedicate focused weekly tracking to drive feature requests and system automation forward
- Invoicing Operations & Tax Documentation (BAU)
- Execute monthly invoice reconciliation and issuance workflows
- Coordinate the issuance of invoice corrections and historical adjustments across quarters.
- Oversee the quarterly reconciliation and manual issuance of BIR Form 2307s
- Cross-Functional Troubleshooting & Escalations
- Act as the dedicated anchor for Shopee Payments troubleshooting, resolving time-sensitive escalations originating from Support Operations (SOS), Business Development (BD), and Customer Service (CS) teams
- Work hand-in-hand with local Tax and Finance teams to bridge day-to-day data gaps and resolve ad hoc system anomalies.
- Seller Communications & Stakeholder Management
- Partner with Commercial and Customer Service operations teams to craft clear, timely, and digestible communications for sellers regarding mandatory invoice changes, BIR regulations, and platform updates.
- Translate complex tax or system logic into plain, easy-to-understand guidance for internal front-facing teams and external platform sellers.
- Problem Solving: Proven ability to dive deep into data discrepancies, find the root cause of an invoicing glitch, and resolve it under tight timelines.
- Communication: Excellent stakeholder management and communication skills. You must be comfortable presenting to internal leadership (HODs) and structuring messaging for thousands of external online sellers.
- Tools: Highly proficient in Excel or Google Sheets for managing large data sets and reconciliation tasks.
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Operations Specialist - Payments Invoicing & Compliance in Manila vacancy
- ...strategic role is focused on leading key invoicing, tax compliance, and billing automation initiatives... .... Sitting at the intersection of Operations, Tax, Finance, and Product, you will... ...professional experience in finance operations, payment/invoicing projects, tax technology,...
- ...stakeholders across Finance, Sales, and Operations to deliver exceptional... .... We are looking for an Invoicing Specialist to support billing operations, invoicing compliance, and finance process excellence... ...information, pricing, payment terms, currencies, and applicable...
- ...valued, and empowered. If you like what we’re saying, keep reading! WHY THIS ROLES IS IMPORTANT TO US: As our new Compliance Operations Specialist, you will work closely together with the existing Compliance team to develop, implement and oversee our compliance...
- ...Join our team as a Payment Operator in the thriving iGaming industry! This job opening is available within Southeast Asia only . Who we are Ludicrum is redefining iGaming, blending creativity with technology to deliver world-class gaming experiences. From...
- ...Invoice Processing Specialist Job Type: Full-time Work Setup: Remote Schedule: Full-time... ...appropriate requests, verify amounts and payment requirements, process payments, and... ...Healthcare billing or revenue cycle operations Payment reconciliation Payment...Remote job
- ...workforces with seamless, compliant, and innovative payroll and payment solutions, enabling businesses to thrive in a connected world.... ...-growing team in the Philippines is looking for a Payments Specialist who will work with customers and payment providers to ensure all...
- ...Johnson & Johnson seeks a GAM Compliance Specialist to oversee Global Access Management governance, IT controls, and compliance activities across the organization. The role involves reviewing system access, managing segregation of duties conflicts, supporting audits, and...
- ...flow, ensuring the authenticity, safety, and compliance of client withdrawals. As a professional team with expertise in payment risk control and identifying problematic... ...shifts) to ensure 24/7 uninterrupted review operations. Requirements / Qualifications: Prior...
7 $ per hour
...Finance. HR. Operations. Better ways of working. Core-VA Solutions... ...a Finance & Operations Specialist who can confidently work... ...entities, including AP/AR, invoicing, payments, reconciliations, and month... ...Maintain confidential HR files, compliance documentation,...- ...Payments Senior Support Specialist Department: Fintech Location: Remote Employment Type: Full-time Reports to: Assistant... ...chargebacks, reconciliation, or other payments-related operations . You’ll support customers through a range of channels...
- ...restaurants by liberating them of the operational burden of running their business. We accomplish... ...order taking, delivery enablement, payment solutions, and point-of-sale software.... ...Tarro is looking for an Operations Specialist to join our growing support organization...
- ...stakeholder management, and the ability to identify gaps and implement process improvements to minimize financial exposure and improve operational efficiency. Key Responsibilities End-to-End Claims Ownership Lead validation of disputed claims from 3PLs using internal...
- ...Trading Operations Manager Job Summary: The Trading Operations Manager is responsible... ..., and internal teams. This role ensures compliance with regulations, efficient documentation... ...and processing of trade documents (invoice, packing list, bill of lading, permits,...
- ...communication with B2B customers and transport suppliers via Zendesk Check booking quality and confirm transport details meet operational requirements Escalate disruptions and resolve issues within agreed service times (SLAs) Follow our standard operating procedures...
- ...Job Description: Contracts & Payments Job Description Monitor contracts under... ...agreements, ensuring timely renewals, compliance with terms and conditions, and due diligence... ...and external stakeholders, ensuring operational alignment and efficiency Manage and...
- ...customers, and drive lasting business impact. The Marketing Operations Specialist role is extremely data-driven and analytical, capable of... ...and as an integrated CRM platform Knowledge about email compliance (CAN-SPAM, GDPR, CASL) Work Schedule & Location...
- ...drive transformative outcomes, helping businesses streamline operations, enhance customer experience, and achieve sustainable growth backed... ...Work on review of fund tax returns and K-1s Assist with compliance related matters Work on with ad hoc projects...
- ...ready to accelerate your career? Join Cielo as a Global Benefits Specialist! A career at Cielo will give you the opportunity to work with... ...with proven experience managing US employee benefits and compliance supporting large scale organization benefits administration...
- ...agencies We’re looking for: BS Customs Administration graduate Minimum 2 years solid experience in trade compliance or brokerage operations Strong working knowledge of CMTA, customs procedures, and tariff rules Detail-oriented, analytical, and confident...
- ...The Microsoft Licensing Specialist will provide full end-to-end sales and operational support, including quoting, contract... ...and orders. Ensure customer compliance with contractual and licensing... ...contracts and orders, including the invoicing of Microsoft orders. Provide...
- ...Job Summary: The Store Operations Compliance Officer is responsible for safeguarding company assets by ensuring strict compliance with approved process, procedures, and system controls across all retail operations. This role focuses on inventory accuracy, sales execution...
- ...advancements and e-commerce trends. Ensure the security of customer information and transactions. Proven experience as an E-Commerce Specialist or similar role. Strong understanding of e-commerce trends, online marketing, and sales strategies. Proficiency in software...
40000 - 55000 Php
...This is a remote position. Operations & Client Coordination Specialist Remote | Philippines Full-Time, Php 40,000 – 50,000/month FIXED... ...own the lifecycle of a job—from scheduling to portal compliance. You’ll take the lead on: AroFlo Job Management...- ...Operation Assistant Job Overview We are looking for a reliable and detail-oriented Operation Assistant to support our daily logistics operations. The ideal candidate should have experience in the logistics industry and be able to coordinate with internal teams to...
- ...small brick and mortar restaurants by liberating them of the operational burden of running their business. We accomplish this by providing... ...offering AI-enabled order taking, delivery enablement, payment solutions, and point-of-sale software. At Tarro, we use a combination...
- ...involves monitoring aging balances, resolving disputes, processing payments, and supporting cash application and reporting functions.... ...efforts to reduce past-due balances Investigate and resolve invoice disputes and billing discrepancies with cross-functional teams...
- ...About the position: As the Staff Accountant, Invoicing Team, you will have broad responsibilities across all functions, including... ...during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice...
- ...deliver more impact together. Role description: The Operations Documentation & Project Specialist will ensure operational efficiency and quality... ...planning and conducting quality audits to monitor process compliance and identify opportunities for improvement. Track...
- Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 34,000 people, in over 30 countries, dedicated to improving quality of life. Everyone has an important role to ...
- ...currently looking for IT Auditors who has an experience in Risk & Compliance to join our team. You are Looking for an opportunity... ...Interface Inventory List System Inventory List Standard Operating Procedures Due Diligence Work Programs (in electronic form)...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Operations Specialist - Payments Invoicing & Compliance. Be the first to apply!
