Customer Service Representative
Full-time
Miranda HR
- Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
- Assist customers with product selections and provide information about prices, availability, and promotions.
- Resolve customer complaints and issues by identifying the root cause and providing effective solutions.
- Document customer interactions and follow up as necessary to ensure satisfaction.
- Collaborate with team members to improve service quality and enhance customer experience.
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 0–2 years (Fresh graduates are welcome to apply)
- Skills and Competencies: Strong customer service orientation and interpersonal skills
- Skills and Competencies: Excellent verbal and written communication in English
- Skills and Competencies: Proficient in scheduling and organizational skills
- Qualities and Traits: Team player with problem-solving skills
- Skills and Competencies: Basic technical skills related to call center operations
Requirements
Vacancy posted 1 day ago
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