Without exp - Insurance Account Dayshift- Chat Assistant

Job Description We are looking for Insurance Customer Service Representatives to support clients with policy questions, claims, and coverage inquiries, ensuring accurate and professional service. Responsibilities: Handle inquiries via phone, chat, or email Provide guidance on policies, claims, and coverage Assist clients with submissions and updates Record all interactions accurately Escalate complex cases to supervisors Maintain quality and client satisfaction metrics Schedule & Training: Shifts include nights, weekends, and holidays Paid training on insurance systems and processes Requirements: High School or Senior High School graduate (College preferred) Strong English communication Detail-oriented, customer-focused, and solution-driven Basic computer skills Onsite availability in Metro Manila Why Join Us Competitive pay with incentives Exposure to insurance accounts and career development Supportive team and collaborative environment