Retail Assistant
Full-time
Maprangala Retail Store
- A Retail Assistant provides customer service and support in a retail environment. Their responsibilities include assisting customers, managing stock, handling transactions, and ensuring the store maintains a clean and welcoming atmosphere.
- Greet customers as they enter the store and provide assistance with their queries.
- Help customers locate products and offer recommendations based on their preferences.
- Process sales transactions accurately using a point-of-sale (POS) system.
- Maintain product displays, ensuring they are neat, organized, and fully stocked.
- Monitor inventory levels and report shortages or damaged goods to management.
- Assist in restocking shelves and arranging merchandise.
- Handle customer returns, exchanges, and complaints with professionalism.
- Ensure store cleanliness, including tidying up aisles and the checkout area.
- Support with store promotions and sales campaigns.
- Follow store policies and procedures regarding cash handling, security, and safety.
- Maintain a positive, friendly, and professional attitude at all times.
- Note: This job posting is for pooling purposes only. We will contact you once you are shortlisted.
- Education: High school diploma or equivalent (some positions may require further education).
- Experience: Previous experience in retail or customer service is preferred but not always necessary. On-the-job training is usually provided.
- Strong customer service skills, with a focus on helping customers and providing a positive shopping experience.
- Good communication skills to interact effectively with customers and colleagues.
- Problem-solving abilities, especially when handling customer complaints or inquiries.
- Ability to work in a team environment and contribute to the store's goals.
- Basic math skills to process transactions accurately.
- Physical ability to stand for long periods, lift items, and perform light stocking duties.
- Attention to detail to ensure product displays are correct and shelves are fully stocked.
Vacancy posted 1 day ago
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