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Clinic Assistant

Full-time

Phyto Derma Center

Customer Service cum Clinic Assistant

Location: Chino Roces, Makati City

Work Schedule: Full-time, 6 days/week

Job Description

  • Make outbound calls to invite customers to visit the clinic (warm leads provided)
  • Follow up on appointment schedules and remind customers according to their treatment plans
  • Provide post-treatment care instructions and maintain ongoing customer follow-ups
  • Build and maintain good relationships with customers to ensure satisfaction and retention
  • Support daily clinic operations and assist other departments when needed
  • Update and manage customer information accurately in the system

Job Requirements

  • Experience: Call Center, Customer Service, or Tele-sales
  • Strong customer-service mindset with focus on customer experience
  • Honest, responsible, proactive, and energetic
  • Good communication skills; clear and polite phone manner
  • Able to work under pressure and handle multiple tasks
  • Basic computer skills (Excel, messaging apps)
  • Basic English communication skills

Benefits & Salary

  • Basic salary: PHP 18,000 – 25,000 (depending on experience & performance)
  • Commission + incentives
  • Professional and friendly working environment
  • Training provided for career growth
Vacancy posted 22 days ago
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