Call Center Representative - Financial Account (Php 20,500)
Full-time
Alorica
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer issues and complaints efficiently.
- Maintain detailed records of customer interactions.
- Collaborate with team members to enhance service quality.
- Meet performance metrics and contribute to team goals.
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: No prior experience necessary; training will be provided.
- Skills and Competencies: Excellent communication, problem-solving, and basic computer skills.
- Responsibilities and Duties: Assist customers with inquiries, resolve issues, and process orders.
- Working Conditions: Office environment, possibly requiring weekend shifts.
- Qualities and Traits: Patient, empathetic, detail-oriented, and proactive.
Vacancy posted 17 days ago
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