Client Success Manager
Full-time
etaily
Principal Duties and Responsibilities
As a Client Success Manager, you will be the client's main POC leading the end-to-end process, including cross-functional activities involving internal and external stakeholders. You will also be responsible for developing strong relationships with brands, marketplaces, and other channels to drive business growth.
Job Responsibilities:
- Take the lead on clients' ecommerce business strategies, working in close collaboration to design and implement solutions that enhance online sales and boost their digital footprint.
- Utilize data analysis to monitor performance indicators such as Gross Merchandise Volume (GMV) and Average Order Value (AOV), using these insights to guide strategic decision-making and business growth.
- Present comprehensive analysis and strategic recommendations to stakeholders, including specifics on effective merchandising, content creation, and marketing strategies for improving online presence.
- Proactively identify and pursue opportunities for business enhancements within existing client relationships, driving continuous improvement and client satisfaction.
- Collaborate with internal teams to enhance the customer experience and drive the overall success of our clients' ecommerce businesses.
Your profile
After earning your outstanding degree at a top university, you have gained work experience in a top-tier e-commerce player, consulting companies, and/or in start-ups. Moreover, you have a proven track record of personal, academic, and professional achievements. Your knowledge of the internet and e-commerce sector in the region is impressive, as well as your high drive and ambition to perform. Independence, flexibility, and speed are as important to you as geographical mobility and international experience. Entrepreneurial drive, sales attitude, and the ability to achieve goals in a fast-paced environment complete your profile.
Key Qualifications
- 2+++ years of eCommerce enabling or platform experience
- Ability to work independently and engage directly with clients
- Proficient in Microsoft Excel and Powerpoint, adaptable to new tools
- Experience with Data Studio and/or Power BI preferred
- Proactive and solution-oriented mindset
- Analytical and data-driven approach
- Strong interpersonal skills for effective problem-solving
- Fresh graduates with relevant co-curricular or internship experience are encouraged to apply.
Vacancy posted a month ago
Similar jobs that could be interesting for youBased on the Client Success Manager in Makati vacancy
1800 - 2000 $
...Podcast Client Success Manager, are you there? Hey there! We're looking for a Podcast Client Success Manager for an Australian podcast and media company that helps businesses and individuals create, produce and grow podcasts. If you have strong client relationship...- ...commitment to doing what’s right. We help clients navigate complexity with confidence by... ...Gallagher - A Global Leader in Insurance, Risk Management and Consulting Are you ready to take... ...seeking an Assistant Manager, Client Success to drive exceptional client experiences...
- ...responsibility of perfect implementation of all client payroll rules. Stay updated on changing DOLE... ...and reports during implementation. Ensure successful On-boarding and Implementation of our Human Capital Management Software (HCMS) for all Clients. Be a Product...
- ...mobility SaaS company with over 2.5 million subscribers across 24 countries, and we are looking for a Key Account Manager/Client Relationship Manager/Customer Success Manager to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are...
- ...helps brands connect with people through creative, strategic, and results-driven marketing solutions. We are looking for a Client Success Manager who can build strong partnerships with clients, ensure satisfaction, and drive long-term business growth by aligning...
- ...We are seeking a Customer Success Manager (CSM) to join our team and help drive customer satisfaction, retention, and growth. As a CSM, you will be responsible for managing the post-sale relationship with customers, ensuring they derive maximum value from our product/service...
- ...As a Client Relationship Manager or Client Success Manager , you will be responsible for ensuring client success and satisfaction by providing strategic guidance and tailored digital marketing and technology solutions. Key duties include building strong client relationships...
- ...I. PURPOSE The Customer Success Manager for subscription services is responsible for promoting customer loyalty by ensuring that customers successfully achieve desired outcomes through full adoption of provided subscription services. Drives end-to-end adoption cycle by...
- ...colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial... ...proud to embrace diversity and understand the success of our business is built on the power of different...
- ...Client Solutions Manager is responsible for identifying, developing, and closing new business opportunities. The role involves building strong client relationships, managing the sales pipeline, coordinating with internal teams, and driving revenue growth through strategic...
- ...Key Responsibilities Client Onboarding & Implementation Lead end‑to‑end implementation of our HCMS... ...back‑ups and validation tools. Ensure successful migration of client data into the system. Create and manage project timelines to ensure smooth and timely onboarding...
- ...Solutions, Inc. is seeking a sharp, proactive, and detail-obsessed Project Manager to lead cross-functional software delivery teams and serve as a key liaison between our consulting firm and client organizations. You will act as the central hub of project information,...
- ...colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial... ...proud to embrace diversity and understand the success of our business is built on the power of different...
- ...We're looking for a Partner Success Officer! Sole responsibilities for the position: Partner Success and Relationship Management ● Assist the Partner Success Department in developing and maintaining strong relationships with our existing partners (KA/ISP) ●...
- ...society, eTap is an exciting place to be. What the Partner Success Executive Looks Forward to Doing Well As a Partner Success... ...performance-driven fintech environment Exposure to partner management, business reviews, and data-driven decision-making Career...
- ...• To support projects and initiatives across the organization such as data retention rules, annual performance, and development management • To enter system configuration data into relevant systems and serves as a 2nd line of defence regarding data quality • To support...
- ...The Client Relations Executive is responsible for managing the end-to-end client engagement process at Wing Assistant. This role focuses on converting qualified... ...across sales, talent, and operations teams. Success is measured by conversion rates, placement speed, and...
- ...We are seeking a dedicated Client Service Staff to provide first-level technical and non-technical support to Market Participants. The successful candidate will handle user management tasks and assist during User Acceptance Training to ensure smooth onboarding and ongoing...
2300 - 2500 $
...Customer Success Lead, are you there? Hey there! We're looking for a Customer Success... ...6:00 PM AEST) Full Time About our client Our client is a fast-growing... ...customer support, CRM, AI, and knowledge management platforms (e.g. Freshdesk, Freshworks, HubSpot...- ...mainly for cloud environments with manned monitoring and 24/7 full support. The company was founded in 1992 . Position: Customer Success Representative (open for undergraduate) Company Industry: Insurance-focused BPO Work Location: Makati City Work...
- ...& RESPONSIBILITIES: 1. Provide first-level technical and non-technical support to Market Participants. 2. Handles user access management (ex. creation, deletion, modification and password reset of user credentials). 3. Perform security and system parameters task....
- ...Associate to join our team. As a PR Associate, you will play an integral role in supporting client accounts, conducting research, managing reports, and ensuring the successful execution of campaigns. Responsibilities Provide support to the Client Service team by...
- ...Full Job Description: Client Service Officer Australian Client - Consulting Company Salary Php 45,000 to 55,000 also email... ...promptly and professionally. This involves troubleshooting issues, managing administrative tasks, and coordinating with internal...
- ...Client Engagement Partner Remote | Full-Time | Eastern Time (ET) Hours Apply here:... ...client engagement, partnerships, customer success, project coordination, consulting, or a related... ...internal stakeholders. ~ Comfortable managing several conversations and priorities...Remote job
- ...Role: We're looking for a Customer Success Coach - Trainer to develop, support, and... ...the performance of our Customer Success Managers (CSMs). This role combines coaching, quality... ...our CSMs are equipped to drive long-term client success. The ideal candidate has...
- ...businesses operate efficiently and cost-effectively. Position: Client Support Associate Industry: BPO Company Salary: Php 42,... ...with vendors and escalate any service issues to account management. Recruitment Process: Initial screening and Assessment...
- ...visitors, passing along messages, hailing a taxi cab and suggesting excellent places to dine (if needed) # Main role in organizing, managing, and keeping an office running # Responsible for clerical and organizational tasks like file organizing, scheduling appointments...
- ...brings decades of industry experience, ensuring exceptional service and client-focused solutions. We are looking for a Client Relations Associate to support our Account Executives in managing client relationships, ensuring excellent service, and facilitating...
- ...Identify and pursue new sales opportunities. Build and maintain strong client relationships. Present and promote products to potential customers. Negotiate sales contracts and close deals. Meet or exceed sales targets and goals. Provide feedback on market...
- ...Client Partner About the Opportunity Join a leading professional services and... ..., drive business growth, and ensure the successful delivery of consulting services. This role... ...We are looking for a Client Partner to manage strategic client accounts, strengthen...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Client Success Manager. Be the first to apply!
