Talent Travel booking Agent
26000 PhpFull-time
Sapient Global Services
Customer Service Representative – Travel
Metro Manila | Onsite
Sapient
About us
Sapient is expanding and looking for Customer Service Representatives in Metro Manila. Join our team and enjoy a competitive salary of up to ₱26,000 per month, performance incentives, paid training from Day 1, career growth opportunities, and a supportive, people-first work environment. Our conveniently located offices provide easy access, offering a stable and rewarding BPO career—just like many of our current team members who chose to grow with us.
Job Description
We are hiring Travel Customer Service Representatives to assist clients with bookings, itineraries, and travel inquiries. You will ensure smooth travel experiences and accurate information for every customer.
Responsibilities:
- Respond to travel inquiries via phone, chat, or email
- Assist with flight, hotel, or tour reservations
- Modify or cancel bookings as needed
- Document interactions and booking details accurately
- Escalate complex travel issues to supervisors
- Maintain quality, productivity, and customer satisfaction metrics
Schedule & Training:
- Shifts may include nights, weekends, and holidays
- Paid training on travel systems and company processes
Requirements:
- High School or Senior High School graduate (College preferred)
- Excellent English communication skills
- Customer-focused, detail-oriented, and solution-driven
- Basic computer skills
- Willing to work onsite in Metro Manila
Why Join Us
- Competitive salary with performance incentives
- Exposure to diverse travel accounts
- Mentorship, training, and opportunities for career growth
Apply Now!
Help travelers enjoy seamless experiences while building your career in the BPO industry at Sapient
Vacancy posted 21 days ago
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