Travel Account Specialist
Full-time
Caldwell Communications Consultancy Philippines
We are hiring Travel Customer Service Representatives to assist clients with flight, hotel, and travel inquiries. Ensure smooth bookings and provide accurate information to deliver excellent customer experiences.
Responsibilities
- Responsibilities:
- Handle travel-related inquiries via phone, email, or chat
- Assist clients with bookings, modifications, or cancellations
- Provide accurate information on travel options, schedules, and promotions
- Record all interactions and maintain up-to-date documentation
- Escalate complex cases to supervisors
- Meet service quality and customer satisfaction goals
Benefits
- HMO
- PAID LEAVE
- GOVERMENT MANDATED BENEFITS
Vacancy posted 29 days ago
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