CSR (Customer Service) - Healthcare
Full-time
RSD Human Resource Management Consultancy
Description - Assist patients with inquiries related to healthcare services and insurance.
- Provide information about medical procedures and appointments.
- Resolve issues and complaints effectively while maintaining patient confidentiality.
- Collaborate with healthcare professionals to ensure quality service delivery.
- Document interactions and maintain accurate patient records.
Requirements
- Educational Qualifications: Bachelor's degree in a relevant field preferred.
- Experience Level: 0–2 years of experience in customer service or healthcare.
- Skills and Competencies: Strong communication and interpersonal skills.
- Skills and Competencies: Familiarity with medical terminology and healthcare procedures.
- Qualities and Traits: Empathetic and patient-focused attitude.
Vacancy posted 21 days ago
Similar jobs that could be interesting for youBased on the CSR (Customer Service) - Healthcare in Taguig vacancy
- ...files while upholding HIPAA regulations Prepare and distribute medical reports Qualifications: High school graduate, college level, or college graduate Experience not required; background in a healthcare account is an advantage Strong communication skills...
- ...records & ensure HIPAA compliance ~ Generate & send medical reports Qualifications: ~At least high school graduate, college undergraduate, college graduate ~With or Without Experience | Healthcare account experience is a plus. ~Good communication skills...
- ...produce, and distribute medical reports Qualifications: Open to high school graduates, college undergraduates, and college graduates Experience is not required, though background in a healthcare account is an advantage Must have strong communication skills...
- ...experience Responsibilities Deliver timely responses to customer queries through various channels including phone, email, live... ...the system. Adhere to established communication protocols, service standards, and internal policies. Direct more complex or unresolved...
- ...Customer Service Representatives (Healthcare Account) are responsible for providing excellent support to members, patients, and healthcare providers. The role involves handling inquiries, resolving concerns, and ensuring accurate documentation while maintaining high service...
- ...Job Description Deliver excellent customer support through phone, email, and chat channels. Respond to customer inquiries, provide... ...and transactions. Work closely with team members to enhance service quality and customer satisfaction. Help foster a positive...
- ...Job Title: Customer Service Representative (CSR) – Healthcare Account Location: McKinley Hill | Market! Market! Employment Type: Full-Time Job Summary: We are looking for motivated and customer-focused individuals to join our Healthcare Account team...
- ...Handle inbound and outbound calls from patients, members, and healthcare providers. Provide accurate information regarding insurance... ...standards. Log interactions clearly and accurately in the customer management system. Achieve performance metrics such as call...
- ...A Healthcare Customer Service Representative (CSR) serves as a primary point of contact for patients and providers, handling inquiries, resolving issues, and providing information about healthcare services, benefits, and claims . Guarantee 1 day hiring process!...
- ...MASS HIRING – HEALTHCARE ACCOUNT | 1 DAY HIRING PROCESS Location: McKinley Hill, Taguig Salary Package: RCM Experience – Minimum 25,000 (Negotiable up to 33,000) PCC / Non-RCM Experience – 18,000 to 23,000 Additional Benefits: Free shuttle once onboard...
- ...to emails, chats, or other forms of communication regarding healthcare services, insurance, and billing inquiries. Provide accurate information... ...coverage, and explaining medical bills. Document customer interactions in the system accurately and thoroughly. Handle...
- ...outbound calls regarding benefits, claims, eligibility, and healthcare services Provide clear explanations of insurance coverage, billing... ...appointments, authorizations, and service inquiries Document all customer interactions accurately in the system Resolve issues or...
- ...Description Provide high-quality customer service to patients and healthcare providers. Assist with inquiries regarding healthcare services and policies. Resolve customer issues efficiently through effective problem-solving. Maintain accurate records of customer...
- ...Description Respond to customer inquiries via chat, email, and social media Assist customers in navigating the website and resolving issues Provide information about products and services Document customer interactions and feedback Collaborate with team...
- ...Description Assist customers with inquiries regarding healthcare services and products. Provide accurate information and support to resolve patient issues effectively. Maintain updated records of customer interactions and transactions. Collaborate with medical...
- ...The Voice Customer Service Representative (CSR) for healthcare accounts provides exceptional support to patients, clients, or providers through phone interactions. The role requires addressing inquiries, resolving concerns, and ensuring a smooth and positive customer...
- ...Handle customer inquiries regarding healthcare services and insurance plans. Provide accurate information regarding patient care and related services. Assist in resolving customer complaints and issues effectively. Maintain comprehensive knowledge of the organization...
- ...Handle inbound and outbound communication (calls, emails, chats) to assist customers promptly and professionally Respond to inquiries about products, services, orders, deliveries, and billing with accurate and up-to-date information Process and monitor customer...
- ...Description Provide exceptional customer service support to healthcare clients. Assist in resolving inquiries related to patient care and insurance coverage. Maintain accurate records of customer interactions and transactions. Collaborate with team members...
- A Healthcare Customer Service Representative (CSR) facilitates communication between patients and healthcare providers, handling inquiries, scheduling appointments, managing billing information, and verifying insurance benefits via phone, email, or chat.
- Manage patient communications via calls, emails, and appointment confirmations Support referral processing, pre-approval requests, and follow-ups Oversee patient records while ensuring HIPAA compliance Create and distribute medical reports Qualification: No...
- ...Job Title: Healthcare Customer Service Representative Work Location: McKinley, Taguig (Onsite) Account Type: International Voice – Healthcare (Patient Appointment Scheduling) Position Summary We are seeking compassionate and motivated Healthcare Customer...
- Your Role: Handle patient calls, emails & appointment confirmations Assist with referrals, pre-approvals & follow-ups Manage patient records & ensure HIPAA compliance Generate & send medical reports Qualifications: Open to HS grads, college students...
- ...Provide exceptional customer service support to healthcare clients and their inquiries. Assist customers in navigating the healthcare systems and resolving issues efficiently. Maintain detailed records of customer interactions and transactions. Collaborate with...
- ...Provide exceptional customer service to healthcare clients, addressing inquiries and resolving issues. Assist clients in navigating healthcare services, ensuring they have access to necessary resources. Maintain accurate records of customer interactions and transactions...
- • Handle patient calls, emails & appointment confirmations • Assist with referrals, pre-approvals & follow-ups • Manage patient records & ensure HIPAA compliance • Generate & send medical reports
- ...We are seeking a dedicated Customer Service Representative to join our team! Fresh grads, newbies, and tenured agents are welcome to apply! As a key member of our customer service department, you will play a vital role in ensuring our clients receive exceptional support...
- ...Description Handle customer inquiries and provide solutions in a timely manner. Maintain high levels of customer satisfaction throughout... .... Collaborate with team members to improve customer service processes. Participate in training programs to enhance product...
- ...Provide exceptional customer service to healthcare clients and ensure their needs are met. Assist in resolving patient inquiries and concerns via phone, email, or chat. Maintain accurate records of customer interactions in the system. Collaborate with healthcare...
- ...communication skills Responsibilities Handle inbound and outbound customer calls, emails, and chat inquiries promptly and professionally. Provide accurate information about products, services, pricing, and company policies. Process customer orders, returns, and...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to CSR (Customer Service) - Healthcare. Be the first to apply!
