CSR (Customer Service) - Healthcare
Full-time
RSD Human Resource Management Consultancy
Description - Assist patients with inquiries related to healthcare services and insurance.
- Provide information about medical procedures and appointments.
- Resolve issues and complaints effectively while maintaining patient confidentiality.
- Collaborate with healthcare professionals to ensure quality service delivery.
- Document interactions and maintain accurate patient records.
Requirements
- Educational Qualifications: Bachelor's degree in a relevant field preferred.
- Experience Level: 0–2 years of experience in customer service or healthcare.
- Skills and Competencies: Strong communication and interpersonal skills.
- Skills and Competencies: Familiarity with medical terminology and healthcare procedures.
- Qualities and Traits: Empathetic and patient-focused attitude.
Vacancy posted 28 days ago
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