Healthcare Quality Manager
Full-time
Omega Healthcare Management Services, Inc.
- Manage a team of 5-10 SQ TLs spread across different LOBs.
- Coach, guide, and support Quality & Process Improvement teams to perform defined quality improvement tasks.
- Prioritize and allocate improvement projects based on internal and external quality data.
- Conduct periodic performance review of progress made on improvement projects and plan course corrections to ensure planned results are accomplished.
- Develop and implement plans for continuous education across SQ function in the location.
- Build cross domain expertise of team members to enhance their skill and knowledge.
- Identify tools, techniques and methodologies required to upgrade competency of team members to deliver breakthrough results.
- Coordinate with training team for redesigning on line and entry level training modules and TNI for existing associates.
- Participate in client calls whenever necessary along with SQ TLs to represent Quality.
- Drive performance management initiatives for SQ function at the location.
- Define visual display system for each team performance on floor - Visual Factory
- Drive Six Sigma culture across location.
- Act as a single point of contact for all quality related activities of the location.
- Graduate / Post graduate in any discipline with minimum 3-4 years of work experience as Quality Assurance Manager
- Experience in Healthcare BPO organization is an advantage.
- Sound knowledge on various quality improvement tools and techniques like Kaizen, Lean Six Sigma, FMEA, etc.
- Managed team of 6-8 team members.
- Proven process improvement experience to improve delivery quality.
- Six Sigma certified from a reputed company/certifier
- Experience in revenue cycle management industry.
Essential:
Desirable:
Vacancy posted 14 hours ago
Similar jobs that could be interesting for youBased on the Healthcare Quality Manager in Pasig vacancy
- ...Manage a team of 5-10 SQ TLs spread across different LOBs. Coach, guide, and support Quality & Process Improvement teams to perform defined quality improvement tasks. Prioritize... ...Assurance Manager Experience in Healthcare BPO organization is an advantage....
- ...Quality Lead – Healthcare BPO Location: Ortigas, Pasig City (Onsite) Schedule: Night Shift Employment Type: Full-Time Job Summary... ...in quality auditing, healthcare operations, and people management, with experience supporting US Healthcare accounts. This...
- ...Job Overview We are looking for a Quality Manager to lead and strengthen our Quality Assurance function in a fast-paced BPO environment... ...background (voice, chat, or blended accounts) Exposure to healthcare, financial, or compliance-heavy accounts is a plus...
- ...Quality Assistant Manager – Healthcare BPO Location: Ortigas, Pasig City (Onsite) Schedule: Night Shift Employment Type: Full-Time Job Summary We are seeking an experienced Quality Assistant Manager to join our Healthcare BPO operations team. The ideal...
- ...The Quality Management Representative (QMR) is responsible for overseeing, implementing, and maintaining the organization’s Quality Management System (QMS) in compliance with regulatory and industry standards for poultry processing. The QMR ensures that all processes—...
- ...Must be with experience as Quality Assurance Manager With Strong leadership, communication and analytical skills Over-all in charge in the implementation of programs geared towards the enhancement of guard’s performance/competence such as security training, day and...
- ...Quality Assurance Manager – Content Moderation / AI Campaign Permanent / Full-Time Job Summary: We are seeking an experienced Quality Assurance Manager with at least 3 years of quality management experience in a BPO environment, preferably in content moderation...
- ...Responsibilities: Conduct quality reviews of work requests on a sampling basis and document any adverse feedback received. Identify... ...findings to leadership or stakeholders in the absence of line managers. Assist in preparing data and reports for quality and risk...
- ...one another, Humility, Make work personal Our Mission : To create conditions within which people can thrive! As a Quality Assurance Manager , you are responsible for the quality assurance and development of call center personnel in the areas of client deliverables...
- ...ClearSource is seeking a driven Operations Manager to lead team performance, strengthen... ...skip-level meetings to ensure coaching quality and team engagement. Represent Operations... ...Proven track record in managing Healthcare or Health Insurance lines of business...
- ...to assess schedule adherence, accuracy, quality, productivity, timeliness and compliance... ...policies and procedures. Report updates to management. Provide basic on-the-job training... ...nurse license ~1 year of experience of US healthcare authorization business ~ At least 2...
- ...Description Assist healthcare professionals in providing quality patient care. Manage patient documentation and maintain accurate records. Handle billing and insurance claims processing efficiently. Support patients with inquiries and ensure their comfort during...
- ...and internal compliance policies of the company. Record the quality inspection results, count the types and quantities of non-... ...items. University degree or above, preferably in finance, law, management or related majors. Candidates with more than one year of...
- ...Solutions is seeking a detail-oriented QA Engineer to oversee the quality assurance lifecycle of our enterprise-grade systems. This role... ...-cause resolution before production deployment. Release Management Support: Validate release readiness within CI/CD pipelines and...
- ...Assist in maintaining quality standards and processes. Conduct regular inspections and audits of products and processes. Document and report quality issues to management. Support the development and implementation of quality improvement initiatives. Collaborate...
- ...Description Assist healthcare professionals in providing patient care. Manage patient records and ensure accuracy in documentation. Communicate effectively... ...to follow healthcare protocols and procedures Qualities and Traits: Compassionate, detail-oriented, and...
- ...Description Assist patients with their healthcare needs and inquiries. Schedule appointments and manage patient records efficiently. Support healthcare professionals... ...communication and interpersonal skills. Qualities and Traits: Detail-oriented and compassionate....
- ...Team! We are looking for an experienced and highly organized Healthcare Virtual Assistant / Medical Administrative Specialist to... ...brands by: Front Office / Patient Support Answering and managing incoming patient calls, messages, and inquiries Assisting patients...
- ...Description Assist healthcare professionals in delivering high-quality patient care. Conduct patient assessments and collect medical histories. Manage patient records and ensure accuracy and confidentiality. Participate in health education and promotion activities...
- ...Description Act as the primary point of contact for healthcare providers and patients. Manage incoming inquiries and provide accurate information... ...Competencies: Strong communication and interpersonal skills Qualities and Traits: Empathy and a passion for patient care...
- ...Enables full stack solutions through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Performs continuous testing for security, API, and regression suite. Creates automation strategy,...
- ...We are looking for a talented and detail-oriented Creative Quality Assurance Specialist to create engaging visual assets across... ...attention to detail and accuracy Strong organizational and time-management skills Ability to manage multiple projects simultaneously...
- ...Internal 1. Assist in conducting internal quality checks and process audits. 2. Document and report findings, discrepancies, or deviations... .... 6. Track client QA metrics and prepare reports for management or clients. 7. Assist clients in BIR audit preparations,...
- ...the PHRN team to ensure high standards of quality in operations. Oversee quality... ...findings. Work collaboratively with account management and customer service teams to enhance... ...field such as Business Administration or Healthcare Management. Experience Level: 1–3 years...
- ...The Quality Assurance Specialist plays a vital role in upholding our commitment to delivering superior software solutions that exceed... ...comprehensive testing: Collaborate with software engineers, product managers, and other stakeholders to develop and execute thorough test...
- ...Analyze customer interactions to assess quality and adherence to standards. Provide feedback and guidance to team members for performance... ...improvement. Prepare and present quality reports to management. Identify trends and suggest corrective actions to enhance...
- ...Description Assist healthcare professionals in providing quality care to patients. Maintain accurate patient records and documentation. Support medical staff with administrative tasks and scheduling. Coordinate with external vendors and services for patient...
- ...We are looking for a Quality Analyst (QA) to join our growing BPO team in Pasig City . This role is responsible for ensuring consistent service quality across customer interactions and supporting continuous improvement of agent performance. What You’ll Do Monitor...
- ...Description Lead and manage a team of healthcare professionals to ensure high-quality patient care and service delivery. Coordinate daily operations and workflows within the healthcare team. Conduct regular performance evaluations and provide coaching and mentorship...
- ...for experienced professionals to join our Healthcare Account team as a Healthcare Executive... ...healthcare programs and policies. Manage budgets and analyze financial performance... ...Coordinate with medical staff to enhance quality of care. Requirements Educational...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Healthcare Quality Manager. Be the first to apply!
