Mandarin Operations Supervisor

Company Profile: This company is a software and digital entertainment provider specializing in iGaming and other digital content. It is known for delivering innovative, customer-centric entertainment experiences while ensuring full compliance with industry regulations and standards. Position: Mandarin Operations Manager Company Industry: Software and Digital Entertainment Company Work Location: BGC, Taguig City Work Schedule: Dayshift Schedule Salary: Php 120,000 - Php 150,000 Work Setup: Work On-site

BENEFITS:

• 13th Month Pay
• Government-mandated benefits
• Provide a working visa
• Meal allowance: PHP 9,000
• 1,000 Birthday Bonus (After probationary period)
• 2,000 KPI/Attendance Bonus (After probationary period)
• The company will discuss other benefits
• Career growth and advancement opportunities
• Dynamic and international work environment

REQUIREMENTS OF THE JOB:

• Open to Filipinos and Filipino-Chinese who are proficient in Mandarin and English.
• Open to foreign nationals who require a working visa.
• Open to undergraduates with a Bachelor’s Degree in any course.
• Having experience in fintech or iGaming industries, with a strong understanding of digital financial ecosystems, online platforms, and operational structures.
• Solid background in handling end-to-end operations, ensuring efficiency across workflows, processes, and cross-functional teams
• Experienced in financial management, including budgeting, forecasting, revenue monitoring, and profitability optimization.
• With a background and knowledge of regulatory compliance, with the ability to interpret and implement industry laws and policies.

RESPONSIBILITIES OF THE JOB APPLICATION:

• Develop, manage, and monitor budgets, revenue targets, and overall financial performance, ensuring sustainable profitability, cost optimization, and effective allocation of resources.
• Track, analyze, and report on key financial metrics and performance indicators (KPIs), using data-driven insights to guide decision-making, improve performance, and identify growth opportunities.
• Build, mentor, and lead a high-performing management team by fostering a culture of leadership, innovation, accountability, and continuous improvement across the organization.
• Oversee the planning, execution, and optimization of marketing campaigns and strategic partnerships to strengthen brand presence, drive customer acquisition, and expand market reach.
• Monitor and enhance overall customer experience and satisfaction by implementing customer-centric strategies, addressing feedback, and ensuring consistent service quality across all touchpoints.

RECRUITMENT PROCESS: (FACE TO FACE INTERVIEW)

• Paper Screening
• Initial Interview with Department Head
• Final Interview with the CEO
• Job Offer