MIS Supervisor

The Responsibilities:

• Manages day to day operation MIS team that use business data and statistical methods to provide insight into business performance and suggest area and methods of improving operations.
• Implements and oversees the analytical approaches and methodologies. Developing strategies, and making suggestions for improvement, insight, and recommendations to management for decision making and strategic planning.
• Controls and develops internal/external information sources for business analysis. Manages subordinate staff in the day-to-day performance of their jobs.
• Ensures that project/department milestones/goals are met and adhering to approved budgets.
• Extensive knowledge of department processes.
• Will be doing analytics on operational performance metrics
• Analyse performance, correlate metrics and drive targeting action plan
• Provide recommendations to improve account performance
• Will be doing a deep dive analysis of the performance
• Give presentation of analysis to stakeholders and clients
• Supervises personnel under the Department such as MIS Analyst – develops, coaches, and motivates personnel on day-to-day activities.
• Maintains strong customer service orientation in dealing with various departments and Department heads.
• Performs other duties that may be requested from time to time.

• Must be a regular employee of Ubiquity
• At least 6 months in their current role
• Average Scorecard Rating (3 months) should be at least 3.0 or Meets Expectations
• No active Disciplinary Action (DA)
• ​Must have solid experience in creating reports and dashboard from scratch
• Scheduling, Capacity Planning, and Forecasting working knowledge is a plus
• Excellent presentation skills (Powerpoint, Excel, Google sheets etc.)