Ecommerce Sales Executive
IT Hub Global
About the role
This is an e-commerce sales role focused on achieving monthly sales targets through active selling, customer engagement, and consistent follow-ups. You will handle online customer enquiries, understand customer needs, recommend suitable products, overcome objections, and close sales. You will take full ownership of marketplace sales performance and work toward achieving or exceeding revenue goals.
Key responsibilities
Achieve monthly sales targets through active selling, customer engagement, and consistent follow-ups
Handle online customer enquiries, understand customer needs, recommend suitable products, overcome objections, and close sales
Apply effective selling strategies to improve conversion rates, increase order value, and generate repeat business
Identify upselling and cross-selling opportunities to maximize revenue
Support marketplace campaigns, promotions, and ads to generate enquiries and increase sales
Analyze sales performance, identify improvement opportunities, and monitor competitor activity
Maintain accurate sales records and submit daily sales reports
Work closely with the Sales Lead to review targets, conversion rates, and sales performance
About you
Minimum 2 years of experience in e-commerce sales, online selling, or a target-driven sales role
Proven ability to achieve sales targets, follow up with customers, and close deals
Strong customer communication, persuasion, negotiation, and selling skills
Ability to understand customer needs and recommend products effectively
Comfortable working with sales KPIs, targets, and performance reports
Shopee and Lazada experience is an advantage; product training will be provided
Proficient in English communication
Self-motivated, proactive, and accountable for sales results
Must have a dedicated home office and a stable internet connection
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