Technical Services Team Lead - Technical Services Team Lead - North Luzon

Are you passionate about leading technical service teams and ensuring the reliability of life‑sustaining medical equipment? If so, this opportunity could be for you! Join us at B. Braun, a global leader in healthcare solutions, where your leadership will ensure safe, compliant, and high‑quality service delivery across hospitals and dialysis centers. Take the next step in your career with us and help shape the future of healthcare!

As a Technical Services Team Lead at B. Braun, you will oversee daily technical operations and manage a team of service engineers and technicians. You will ensure timely preventive and corrective maintenance, provide advanced technical support, and uphold compliance with safety and regulatory standards. Beyond operations, you will mentor staff, monitor performance, engage with customers and stakeholders, and drive continuous improvement initiatives to strengthen service excellence and customer satisfaction.

Your key responsibilities

• Team Leadership — Supervise service engineers/technicians, manage schedules and assignments, and ensure uninterrupted service delivery.
• Service Delivery — Oversee preventive and corrective maintenance, provide advanced technical expertise, and validate service reports for accuracy.
• Performance Management — Monitor KPIs, conduct evaluations, and identify training needs to develop team capability.
• Customer Engagement — Act as technical liaison with hospitals and dialysis centers, escalate critical issues, and support product demonstrations and training.
• Process Improvement — Enhance service processes, manage spare parts and inventory, and ensure compliance with audits, QMS, and safety standards.

Requirements

• Must have a Bachelor’s degree in Engineering, Electronics Engineering, Electrical Engineering, or a related field.
• Must have at least five years of experience in technical service for medical devices, preferably dialysis or other life‑sustaining equipment.
• Supervisory or leadership experience in technical or field service teams is preferred.
• Strong technical knowledge of hemodialysis machines, water treatment systems, and clinical equipment.
• Expertise in installation, calibration, troubleshooting, and maintenance .
• Familiarity with QMS, safety standards, and healthcare regulations .

What sets B. Braun apart? 

B. Braun is dedicated to protecting and improving global health. Established in the Philippines in 1985, it leverages over 185 years of innovation from its parent company, B. Braun Melsungen AG, which operates in 64+ countries. Initially focused on sutures and disposables, B. Braun Philippines has grown over 39 years to employ more than 800 sales and service professionals.  

We now offer advanced dialysis treatments and a broad range of healthcare solutions, including infusion devices, surgical instruments, sutures, regional anaesthesia, haemodialysis machines, disposables, value-added drugs, and clinical nutrition, delivering comprehensive patient care across the country. 

What can we offer you?  

• Group Term life Insurance 
• Medical and Optical Reimbursement  
• Maternity assistance 
• Training and development programs 
• Engage in fun activities and team building events 

What’s next? 

Once you click on the link to Apply, you will be directed to update your personal information and submit your CV. Our Talent Acquisition team will carefully review your application, and if you pass the CV screening you will be invited for the first interview. We ask you to conduct two interviews, one in person and one remotely. If you stand out and meet our requirements, we will present you with an offer and guide you through our seamless onboarding process. Join us and be part of something extraordinary! 

We appreciate different perspectives, thoughts, experiences and backgrounds. By strengthening an appreciative, inclusive, respectful and equal working environment, we create a culture in which all our employees feel free to be who they are.  

To find out more about our commitment to diversity click  here

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To find out more about B. Braun Philippines  here