Customer Service Representative
Full-time
Gratitude Jobs Ahead HR Inc
Description - Provide exceptional customer service by addressing inquiries and resolving issues effectively.
- Communicate with customers via phone, email, and chat to ensure a seamless experience.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve customer service processes.
- Assist in training new staff on customer service protocols.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field
- Experience Level: 0–2 years
- Skills and Competencies: Strong communication skills, Typing skills, Familiarity with BPO operations
- Qualities and Traits: Positive attitude, Problem-solving abilities, Empathy towards customers
- Working Conditions: Ability to work in a fast-paced environment
Vacancy posted 9 days ago
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