Customer Service Representative
Full-time
Synlink Recruitment Outsourcing Co. Inc.
Key Responsibilities:
- Handle inbound and/or outbound calls related to financial services
- Assist customers with account inquiries, billing concerns, payments, and transactions
- Resolve customer issues efficiently while maintaining high customer satisfaction
- Explain financial products, services, and company policies clearly
- Ensure accuracy in documenting customer interactions and transactions
- Adhere to compliance and security standards when handling sensitive financial information
- Meet performance metrics such as call handling time, quality scores, and customer satisfaction
- Escalate complex issues to the appropriate department when necessary
Taguig | 1-Day Hiring Process | Start ASAP
Up to ₱22k + Night Differential + Competitive Incentives and other benefits!
Qualifications:
- College graduates are welcome to apply (even without BPO experience)
- High School graduates must have at least 6 months BPO experience
Preferably residing within Metro Manila
Vacancy posted 22 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Taguig vacancy
- ...members via phone, email, or chat • Handle inquiries regarding benefits, claims, eligibility, and account concerns • Assist customers with service requests and provide accurate information • Document customer interactions and follow up when necessary • Maintain...
- ...Description Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Provide accurate information regarding products and services to assist customers. Handle customer complaints and resolve issues effectively to ensure customer...
- ...testing solutions. The organization offers products and services aimed at promoting safer roads by helping prevent... ...individuals from operating motor vehicles. Position: Spanish Customer Service Representative Industry: Automotive Safety Technology / BPO Company...
- ...Respond to customer inquiries and resolve issues promptly. Provide information about products and services. Maintain accurate records of customer interactions. Collaborate with team members to improve customer satisfaction. Adhere to company policies and procedures...
- ...Description Provide exceptional customer service through various communication channels. Resolve customer inquiries and issues in a timely and professional manner. Assist customers with product information and support their needs effectively. Collaborate with...
- ...Description Provide exceptional customer service via phone, email, and chat. Assist customers with inquiries regarding products and services. Maintain accurate records of customer interactions and transactions. Identify and escalate issues to appropriate departments...
- ...Customer Service Representative (Healthcare Account) – Up to ₱28K + ₱500 Cash Incentive! Taguig City | Onsite | March Class Join our growing team as a Customer Service Representative for a Healthcare Account and enjoy competitive pay, a stable account, and excellent...
- ...Description Serve as the primary point of contact for customer inquiries and concerns. Provide exceptional customer service by addressing issues and providing solutions promptly. Manage scheduling and appointment booking for clients. Maintain detailed records...
- ...Respond to customer inquiries and address concerns by providing accurate information and support. Explain products and services, assist with order placement, calculate fees, and handle billing or payment transactions. Review customer accounts and update account details...
- ...Description Respond promptly to customer inquiries via phone, email, or chat. Manage and resolve customer complaints effectively... ...and efficiently. Provide accurate information on products and services. Assist customers in navigating the website and using online...
- ...Description Provide exceptional customer service by addressing inquiries and resolving issues. Assist customers with product selections and provide information about new products. Maintain detailed records of customer interactions and transactions. Collaborate...
- ...individuals to join our international account team. You will handle inbound/outbound calls with customers from various countries, assist with inquiries, and provide exceptional service in English. Responsibilities: Handle customer calls via phone, email, or chat...
22000 Php
...Requirements : At least HS graduate - 6 mos BPO experience and Up Application Process: Virtual Description Provide exceptional customer service to clients via phone, email, or chat. Resolve customer inquiries and issues in a timely and effective manner. Maintain...- ...Assist customers with inquiries and provide product information. Manage customer accounts and troubleshoot issues during calls or messages... ...Work collaboratively with team members to enhance customer service processes. Requirements: Educational Qualifications: High...
- Basic computer knowledge. Answer customer calls and assist with inquiries. No experience required.
- ...Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences...
- ...Description Manage incoming customer inquiries and provide effective solutions. Respond promptly to customer inquiries via phone... ...provide clear guidance. Collaborate with team members to enhance service delivery. Requirements Educational Qualifications:...
- ...and Food-related fields is an advantage, e.g. HRM, Tourism, Food Service Management, Culinary, etc) • Experience in food service... ...• Excellent communication and interpersonal skills • Strong customer service orientation and assertiveness and confidence • Living...
- ...Description Provide exceptional service to customers through various communication channels. Resolve customer inquiries and complaints... .... Requirements Job Title: Customer Service Representative Job Function: Customer Service Responsibilities and...
- ...Description Act as the first point of contact for customer inquiries and issues. Provide exceptional customer service via phone, email, and chat. Resolve customer complaints and provide solutions in a timely manner. Maintain accurate records of customer interactions...
- ...Respond to customer inquiries via phone, email, and chat. Provide accurate information about products and services. Resolve customer issues and complaints efficiently. Maintain customer records and document interactions. Assist in process improvements to enhance...
- ...work for is this IT and consultancy firm. 47 years of excellent service and more than 33 delivery centers worldwide. Position: CSR... ...to improve the process and help increase the effectiveness of customer service in general. engages in special activities and carries...
- ...We are looking for a detail-oriented and customer-focused Medical Billing Customer Support Representative to join our team. Responsibilities Handle inbound and outbound calls, emails, and chats regarding patient billing and insurance inquiries Assist patients...
- ...Description Provide exceptional customer service by addressing inquiries and resolving issues efficiently. Maintain accurate records of customer interactions and transactions in the Salesforce system. Assist customers with account management and product information...
- ...Description Respond promptly to customer inquiries via phone, email, and chat. Assist... ...knowledge of company products and services. Document interactions and customer... ...Requirements Job Title: Customer Service Representative Job Function: Customer Service...
- ...Description Provide exceptional customer service and support to clients via phone, email, and chat. Resolve customer inquiries and issues in a timely and efficient manner. Maintain customer records and documentation of interactions. Assist in promoting company...
- ...Description Provide exceptional customer service via phone, email, and chat to ensure customer satisfaction. Assist customers with inquiries, product information, and troubleshooting issues. Manage customer accounts and update information as necessary. Collaborate...
- ...Job Requirements At least 6 months of Customer Service experience in the BPO industry Completed at least 2 years in college (undergraduate or graduate level) Open to Associate Degree and Vocational graduates Willing to work on a shifting schedule Amenable...
- ...Description Provide exceptional customer support via phone, email, and chat. Assist customers in navigating through products and services. Resolve customer inquiries and issues promptly and effectively. Maintain detailed records of customer interactions and...
- ...work onsite and on a shifting schedule Job Responsibilities: Handle customer inquiries and concerns through phone, email, or chat Provide accurate information about products and services Resolve customer issues in a professional and timely manner Maintain...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
