Customer Service Representative
Full-time
Pan Asia Resources
CSR (AU/ US AND UK Account): (Manila and Pampanga site)
Job Description
- Provide exceptional customer service through various communication channels.
- Assist customers in resolving inquiries and issues related to products and services.
- Document customer interactions and maintain records accurately.
- Collaborate with team members to improve service delivery and customer satisfaction.
- Stay updated on product knowledge and company policies.
Requirements
- Educational Qualifications: High School graduates will be considered with at least 4 years of solid experience as a CSR.
- Preferably at least 2 years completed in college or a Bachelor's Degree Holder
- Experience Level: At least 1 year of relevant working experience in CSR
- Skills and Competencies: Proficiency in call center operations
- Skills and Competencies: Excellent communication skills
- Qualities and Traits: Strong problem-solving abilities
- Qualities and Traits: Ability to work in a fast-paced environment. Able to work either AM/Mid/GY Shift and 100% onsite work arrangement
Vacancy posted 2 days ago
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