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Customer Service Representative

Full-time

RSD Human Resource Management Consultancy

Customer Service Representatives on a project-based employment arrangement.

Position Details

  • Position: Customer Service Representative
  • Employment Type: Project-Based
  • Contract Duration: Four (4) Months
  • Work Arrangement: On-site
  • Schedule: N Shifting Schedule

Qualifications

  • College graduates are welcome to apply; no prior BPO experience is required.
  • Applicants who have completed at least two (2) years of college education, with no failed or back subjects, must have a minimum of six (6) months of BPO experience.
  • Must possess excellent verbal and written communication skills.
  • Must demonstrate strong customer service orientation and problem-solving abilities.
  • Must be willing to work on-site and on a shifting schedule.
  • Must be willing to accept a project-based employment contract for a duration of four (4) months.

Key Responsibilities

  • Handle customer inquiries through various communication channels.
  • Provide accurate information and effective solutions to customer concerns.
  • Process customer requests and transactions efficiently.
  • Maintain a high level of customer satisfaction and uphold company service standards.
  • Build positive customer relationships and contribute to brand loyalty.

Qualified candidates are encouraged to apply and become part of a dynamic and customer-focused work environment.

Vacancy posted 18 hours ago
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