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Customer Service Representative

Full-time

Metacom Careers

Description
  • Handle customer inquiries and provide prompt, efficient resolutions.
  • Assist customers with product information and service issues via phone and email.
  • Document customer interactions accurately in the system.
  • Maintain a positive and professional demeanor while dealing with customers.
  • Collaborate with team members to improve the overall customer service experience.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field preferred.
  • Experience Level: 0–2 years, entry-level position.
  • Skills and Competencies: Strong proficiency in English language.
  • Skills and Competencies: Excellent customer service skills.
  • Skills and Competencies: Interpersonal and people skills.
  • Skills and Competencies: Organizational skills and ability to multitask.
  • Skills and Competencies: Familiarity with call center operations is a plus.
Vacancy posted 20 hours ago
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