Travel Account Specialist - Cebu City
Full-time
Caldwell Communications Consultancy Philippines
TRAVEL ACCOUNT SPECIALIST
Cebu City | Onsite
Caldwell Communication
Job Description
We are hiring Travel Account Specialists to assist clients with flight, hotel, and travel inquiries. Ensure smooth bookings and provide accurate information to deliver excellent customer experiences.
Responsibilities:
Handle travel-related inquiries via phone, email, or chat
- Assist customers with bookings, changes, or cancellations
- Provide accurate travel information, schedules, and promotions
- Record customer interactions and update documentation
- Escalate complex concerns when needed
- Meet customer service and quality standards
Schedule & Training
- Rotating shifts, including nights, weekends, and holidays
- Paid training on travel systems and company processes
Requirements:
- High School or Senior High School graduate
- Good English communication skills
- Customer-focused with problem-solving abilities
- Basic computer skills and multitasking
- Willing to work onsite in Cebu City
Vacancy posted a month ago
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