Spanish Customer Care Representative PHP 67,000 MONTHLY | HYBRID SET UP
67000 PhpFull-time
J-K Network Services
COMPANY PROFILE: This company is an IT/BPO company and has offices in 18 countries and assists 2,000 clients worldwide.
Position: Spanish Customer Care Representative
Company Industry: BPO Company
Work Location: BGC, Taguig City
Salary: Php 67,000 Monthly gross
Work Schedule: Midshift or Night Shift
Work set-up: Temporary Hybrid - work onsite once a week
JOB REQUIREMENTS:
- Native Spanish Speakers located in the Philippines
- Conversational to Fluent in English
- Open for graduate and undergraduates
- At least 1 year of BPO experience
- Can start as soon as possible
JOB RESPONSIBILITIES:
- Responsible in assisting customer’s inquiries using Spanish and English Language through email, call, message, and live chat support
- Listen and resolve customer's concerns, issues, or questions
- Prepare reports by gathering data collected during customer interactions
- Demonstrate excellent customer service skills
- Participate in team meetings and achieve targets needed
- Accomplish other related tasks needed
RECRUITMENT PROCESS (ONLINE PROCESS):
- Resume Screening
- Initial Interview
- Validation of documents (VISA and Passport) for Expat Specialist approval
- Internet Speed Test (25 MBPS required)
- Written Assessment – with timer 60 minutes
- Team Lead Interview - 30 minutes
- Final Interview - 1 hour
- Job Offer
Vacancy posted 9 hours ago
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