Spanish Banking Service Desk Associate
Full-time
J-K Network Services
COMPANY PROFILE
A leading multinational financial institution providing services in finance, shared services, BPO, and digital solutions worldwide. Recognized as a Fortune 500 company, it is one of the largest and most respected financial organizations globally. As part of its continued expansion, the company is strengthening its Spanish-speaking operations in Manila.
POSITION: Spanish Banking Service desk Associate
INDUSTRY: Global Banking & Financial Services
HEADQUARTERS: US-Based International Financial Company
LOCATION: Taguig City
SALARY: Php 70,000 – Php 75,000
WORK SCHEDULE: Night Shift
WORK SETUP: Onsite
Job Requirements
- Open to Filipino candidates with conversational to fluent Spanish skills
- Open to Spanish nationals and foreign candidates with permanent visas
- Fresh graduates and career shifters are welcome
- At least 2 years in college or Associate degree holders accepted
- Customer service experience is an advantage but not required
- No Spanish bilingual experience required as long as communication is effective
- Willing to handle banking and customer support inquiries
Responsibilities
- Handle inbound calls, emails, and chat inquiries from Spanish-speaking clients (US-based)
- Assist with banking services such as branch info, schedules, and fund transfers
- Support account opening, card requests, and basic banking concerns
- Address inquiries on balances, charges, and banking documents
- Escalate complex cases such as fraud and specialized requests to the appropriate team
Vacancy posted 10 hours ago
Similar jobs that could be interesting for youBased on the Spanish Banking Service Desk Associate in Taguig vacancy
- ...Open to Filipino who speak Spanish conversational to fluent No... ...or Foreigners No Customer service experience required but having... ...at least 2nd year) Open to associate degrees (2-year graduate) No... ...inquiries about the famous bank Open to new starters or career...
- ...COMPANIES with finance, BPO, shared services, and other online services... .... Currently expanding their Spanish account, they decided to grow... ...Position: Spanish Online Bank Specialist Industry: American... ...at least 2nd year) Open to associate degrees (2-year graduate)...
- ...sustain profitable growth delivering a wide range of benefits for your company and clients and consultants. Position: Spanish Services Desk Support Company Industry: BPO Company Work Location: BGC, Taguig City Salary: Negotiable Work Schedule: Nightshift...
- ...company. Responsible in assisting customer’s inquiries using Spanish and English Language through email, call, message, and live... ...during customer interactions Demonstrating excellent customer service skills Participate in team meetings and achieve targets needed...
- ...We are currently seeking Service Desk Associates to join a growing team in BGC Taguig. The ideal candidate will provide technical support and excellent customer service to end-users, ensuring timely resolution of IT-related issues. Key Responsibilities Respond...
- ...by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our... ...minimum 6 months experience in an IT Service Desk, ideally in CI Hotline Excellent...
- ...Service Desk Analyst is accountable for gathering information through a client conversation, log on to support tools, and additional support staff (service resources) if needed. Completed 1st Year in College At least 18 months BPO experience with 12 months of experience...
- ...WE ARE HIRING: Service Desk Analyst | BGC (Onsite) We are currently looking for Service Desk Analysts with experience supporting international clients to join our growing IT support team. Location: BGC Corporate Center, Bonifacio Global City, Taguig Salary: ₱28,...
- ...Job Title: IT Service Desk Analyst Location: Onsite - BGC, Taguig Work Schedule: Night Shift Salary Range: PHP 20,000 - PHP 45... ...Qualifications & Mandatory Requirements: Education: Bachelor’s Degree, Associate Graduate, or completed at least 2 years in college (with no...
- ...Role: L1 Service Desk Analyst Work Location: Science Hub Tower or One World Tower, McKinley Hill, Taguig City (Few blocks away from Venice Grand Canal Mall) Work Schedule: Candidate must be amenable to work in a shifting schedule. Work Set Up: This 100% onsite/office...
- ...in Computer Science, Information Technology or a related field. Experience Level: 0–2 years of experience in IT support or service desk roles. Skills and Competencies: Strong problem-solving skills and a customer-oriented attitude. Responsibilities and Duties...
- ...support for IT-related issues, resolving them in a timely manner. Manage service requests, incidents, and problems to ensure user satisfaction. Maintain documentation for all service desk activities and ensure accurate reporting. Assist in the training of users...
- ...COMPANY PROFILE: BPO company that provide an end-to-end BPO services to client globally. Position: Service Desk Company Industry: BPO Work Location: BGC, Taguig Work Schedule: Shifting schedule Salary: Php 30,000 - 40,000 Work Set Up: On-site JOB...
- ...About Virtuelle Group At Virtuelle Group, we pride ourselves on being your trusted partner for all things IT. Our Service Desk is the heart of our customer support ecosystem, dedicated to delivering a seamless experience across incident resolution, service requests...
- ...inquiries to the social media pages. Provide exceptional customer service to enhance client satisfaction and retention. Assist in sales... ...to customers. Maintain organized and efficient front desk operations, including scheduling appointments. Qualifications...
- ...effective day-to-day operations within the Contact Centre. This role plays a key part in transforming client interactions into exceptional service experiences through data-driven decision-making, customer experience analytics, and cross-functional collaboration. The ideal...
- ...Qualifications : • With or Without Service Desk Experience. • At least 2 years of experience in Technical Support. • Can speak, read, and write in the Polish Language. • Native foreign nationals with valid PRV/TRV and current residence in the Philippines. •...
- ...sustain profitable growth—delivering a wide range of benefits for your company and clients, and consultants. Position: German Service Desk Analyst Company Industry: IT/BPO Company Work Location: McKinley, Taguig City Salary: Php 80,000 - Php 90,000 gross...
- ...managing accounts. Dental Office Managements: Ensure the front desk area is organized and professional at all times. Manage... ...Assist with office inventory and supplies management. Customer Service: Address patient concerns or complaints in a calm,...
- ...The Service Desk Team Leader is a hands-on, player-coach role responsible for leading the day-to-day operation of our managed services support desk, ensuring customer incidents and service requests are triaged, prioritised and resolved within SLA across Level 1 and Level...
- ...Job Title: Multilingual Service Desk Analyst (Estonian) Category: Service Desk / End User Services Position ID: J0326-1302 Work set-up: Onsite in Taguig Salary: Php 60,000 - 70,000 Work shift: Mid and Night-Shift Employment Type: Full Time Qualifications...
- ...We are hiring Customer Service Representatives to support our BFSI (Banking, Financial Services & Insurance) account . The role involves assisting customers with banking, financial, or insurance-related inquiries while ensuring data privacy, accuracy, and compliance...
- ...Description Your main responsibilities as a Multilingual Service Desk Analyst are as follows: Resolve issues utilizing excellent customer service skills, problem solving skills, technical thinking/reasoning skills, and a high level of individual judgment to ensure...
- ...Position: Service Desk Academy Trainer Location: Taguig City & Ortigas (100% onsite) Salary: PHP 35,000 Schedule: Shifting (24/7 support) Headcount: 1 Non-Negotiables: Experience in Service Desk / IT support training Strong communication...
44900 Php
...As a Service Desk Team Leader , you manage a team of Service Desk Analysts, and you are responsible for overseeing the day-to-day effectiveness of service provision and ensuring that targets are met. You also supervise the activities of all the members to ensure that...- ...Description Manage the client service desk operations to ensure high-quality support for clients. Oversee the performance and training of the service desk team. Develop and implement service level agreements (SLAs) to ensure prompt resolution of client inquiries...
- ...activity. Collaboration: Work closely with other teams (e.g., financial advisors, back-office operations) to ensure seamless service delivery and client satisfaction. Training & Mentorship: Mentor and guide junior team members, sharing best practices for handling...
- ...Job Overview Under general supervision, the Service Desk Techn - FTC will provide high-quality phone-based and remote IT support in English to end users for IT incidents, service requests, and business application issues. This role will primarily support Mergers &...
- ...Description Deliver exceptional customer service in both English and Spanish. Assist clients with inquiries, providing accurate and timely information. Resolve issues effectively while maintaining a positive customer experience. Collaborate with team members...
- ...Description Assist customers in both English and Spanish, providing exceptional service and support. Communicate product features and resolve inquiries to enhance customer satisfaction. Collaborate with teammates to improve overall service quality and streamline...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Spanish Banking Service Desk Associate. Be the first to apply!
