Spanish Online Bank Specialist
Full-time
J-K Network Services
Company Profile: The company is one of the GLOBAL FINANCIAL COMPANIES with finance, BPO, shared services, and other online services for the global market. This is one of the TOP 500 Fortune companies and is considered the largest financial firm in the world. Currently expanding their Spanish account, they decided to grow their business in Manila.
Position: Spanish Online Bank Specialist
Industry: American Well-Known Bank
Headquarters: American Financial Global Firm
Location: Taguig
Salary: Php 70,000 - Php 75,000
Work Schedule: Nightshift
Work Set Up: Work Onsite
BENEFITS:
- Monthly retirement benefits
- HMO coverage for up to 3 dependents, fully shouldered by the company
- Long-term employment with a stable firm
- Higher basic salary compared to others
- Leaves available for all types of events and occasions
- Approved days off based on performance
- Competitive global compensation
- Access to lifestyle and onsite amenities such as fitness, entertainment, wellness, and rest & recharge facilities
- Convenient shuttle service
- Night differential pay
- Recognized as one of the Best Places to Work in the Philippines
JOB REQUIREMENTS:
- Open to Filipino who speak Spanish conversational to fluent
- No work experience required, Open to candidates without work experience
- Open to Permanent visa holders who are Spanish National or Foreigners
- No Customer service experience required but having CSR experience is big advantage
- Open to undergraduate as long as 2 years have been completed (at least 2nd year)
- Open to associate degrees (2-year graduate)
- No Spanish work experience required as long as can converse in Spanish Language
- Willing to work in a helpdesk job to answer general inquiries about the famous bank
- Open to new starters or career shifters as long as she can communicate with customers who speak Spanish in the US.
JOB RESPONSIBILITIES:
- Answer calls, emails, and chats from Spanish residents in the US.
- Provide information on bank branches, operating hours, services, and fund transfers.
- Guide customers through opening accounts, requesting cards, and resolving basic banking concerns.
- Assist with account balance inquiries, double charges, and bank certificates.
- Forward complex issues, like fraud or specialized requests, to the right department.
RECRUITMENT PROCESS:
Paper Screening
Online Test
HR Interview
Final interview - Situation questions
Job Offer
Start Date
Vacancy posted 1 day ago
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