Vice President Program/Project Manager - Regulatory PMO

Job Description

Bring your project management expertise to a team that delivers regulatory initiatives that shape business outcomes. You will partner with senior leaders, influence strategic decisions, and lead cross-functional teams through complex, time-sensitive programs. If you thrive in a dynamic environment, embrace continuous learning, and enjoy solving challenging business problems, this role offers an opportunity to make a meaningful impact while continuing to grow your career.

Job Summary

As a Vice President, Program/Project Manager within the Regulatory Program Management Office, you will be responsible for leading complex regulatory and non-discretionary initiatives from planning through execution and delivery. You will partner with business leaders and stakeholders to define scope, establish governance, manage project plans, monitor risks and issues, coordinate resources, and provide executive reporting. This role requires strong project management discipline, executive presence, strategic thinking, and the ability to successfully navigate changing priorities while maintaining a focus on business outcomes and compliance obligations.

You will work in a highly collaborative and fast-paced environment where adaptability, resilience, openness to feedback, and continuous improvement are essential to success.

Job Responsibilities

• Lead the planning, execution, and delivery of complex regulatory and investor-driven projects in Home Lending.
• Develop project roadmaps and detailed task plans to ensure timely delivery with compliance deadlines.
• Facilitate cross-functional sessions to review new regulations, identify impacts, and define business requirements.
• Assign and track project tasks, drive accountability, and escalate risks or issues as needed.
• Prepare and present clear, concise updates and materials for executive audiences and governance meetings.
• Ensure strict adherence to the PMO’s project management framework, maintaining comprehensive, audit-ready documentation.
• Thrive in a culture of transparency, continuous feedback, and process improvement.
• Delegate tasks efficiently, clarify roles and responsibilities, and seek support when needed to meet project goals.
• Represent the PMO’s brand through polished communication, leadership, and consistent professionalism.

  Required Qualifications, Skills and Capabilities 

• Bachelor's degree or equivalent work experience.
• 10+ years of experience leading complex projects or programs, ideally in home lending, mortgage servicing, or financial services.
• Strong understanding of project management methodologies and experience working within a structured, controlled framework.
• Proven ability to deliver results under tight deadlines and shifting priorities and comfortable navigating ambiguity, adapting to change, and maintaining focus on outcomes.
• Strong executive presence with experience preparing and presenting materials to senior leaders and governance forums.
• Excellent verbal and written communication skills with the ability to influence stakeholders and build alignment across diverse groups.
• Strong risk management, issue management, decision-making, and problem-solving capabilities.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Project), with the ability to create executive-level materials and manage complex project documentation.
• Strong organizational skills, attention to detail, and commitment to maintaining high-quality documentation.
• High attention to detail, strong organizational skills, and a disciplined approach to planning and documentation and ability to hold others accountable, resolve conflicts, and escalate issues when necessary.

Preferred Qualifications, Skills and Capabilities:

• Project or program management experience in home lending, mortgage servicing, or financial services.
• Professional certifications such as PMP, Lean Six Sigma, Agile, or Scrum Master.
• Experience working with geographically distributed and culturally diverse teams.
• Familiarity with regulatory audits and compliance documentation.
• Experience with process improvement, automation, or digital transformation initiatives.
• Prior leadership experience with potential for future people management.

Work Schedule and Location

• Expected on-site presence four (4) days per week in Taguig Cit, Metro Manila and work-from-home one (1) day per week, subject to business requirements.
• This role supports U.S. Eastern Time business hours (8:00 AM to 5:00 PM EST/EDT); flexibility to work aligned hours is required.
• This position does not provide relocation assistance or immigration sponsorship.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

For many, owning a home is the ultimate dream and we’re here to help customers make responsible choices throughout the home buying process through our online tools and advice. Whether purchasing a first home or vacation home, refinancing an existing loan or tapping into a home equity line of credit, we offer comprehensive services to help homeowners at every stage of their journey.