Customer Experience Associate
Full-time
Angkas
- Responds to customer inquiries by phone (inbound and outbound), e-mail, or chat to provide problem resolution.
- Deliver outstanding service to our high-value customers by providing outstanding service and solutions to grow customer relationships.
- Support different Channels such as Telegram, Social Media, In-App, Email, and Chat
- Provide personalized customer service by responding to the needs of the customers.
- Participate in ongoing training and development programs.
- Achieve or exceed daily/monthly targets and other key objectives assigned by your Immediate Supervisor.
- Adhere to company policies and procedures.
Requirements
- At least 6 moths to 1 year of customer service, support, or any client facing roles experience
- Strong communication skills (oral and written) in Tagalog and English
- Ability to converse in Bisaya is a plus
- Amenable to working on a shifting schedule and working onsite
REMINDERS: Please note that the screening process includes Typing Test (35 wpm) and Mock call Assessment .
For all successful applicants, here's what you can expect:
- Same day hiring, same day offer
- Free pre-employment medical
Benefits
Why join Angkas?
- Freedom of work
- Work life balance
- Free meal and use of gym
- Opportunities for promotion
- Start-up environment
- Multi-cultural and Agile work environment
- Diversified use of technology
Vacancy posted 14 hours ago
Similar jobs that could be interesting for youBased on the Customer Experience Associate in Makati vacancy
- ...City Job Summary Foundever is looking for passionate customer service associates who can live and breathe our core values. We’ll also... ...and it’s up to you to develop personalized and memorable experiences between our clients and their customers. Primary Job Responsibilities...
- ...We are seeking a Customer Support Associate to join a growing team in Makati. The ideal candidate will provide excellent customer service by handling... ...graduate Must have at least 12 months of solid BPO experience Must be conversant in both spoken and written English...
- ...We are looking for a detail-oriented and customer-driven Sales and Customer Support Associate to join our client's team. This role focuses on assisting customers... ..., and company policies Requirements Proven experience in customer support, sales, or a related role...
- ...What you´ll do Drive strategy, planning, and execution of customer operations within GBS+ Drive process optimization, efficiency... ...disciplines preferred Minimum 5 years of Customer Operations experience in BPO, Shared Services, or similar environments The role...
- ...Retail Experience Associate | KitchenAid, Tempur, Philips & Leading Global Brands About the Role: As a Retail Experience Associate ,... ...BruMate . Based in our mall stores, you'll create exceptional customer experiences, provide expert product recommendations, and...
- ...exceed expectations and advance the country’s digital landscape together. The CX Manager serves as the strategic link between customer feedback and organizational change. This role is responsible for the end-to-end design and rollout of relational and transactional...
- ...Job Description Join the team redefining how the world experiences design. Hey, g’day, mabuhay, kia ora, 你好, hallo, vítejte!... ...evolve as fast as our product does. As a Program Manager, Customer Experience & AI Enablement within User Voice – Global User Voice...
- ...Principal Duties & Responsibilities: The Customer Care Associate is responsible for providing product and service information and resolving... ...1-2 years handling Customer Service With Omni-Channel Experience (Chats, Emails, Phone, Social Media) At least 15Mbps-...
- ...100 stores in the next 5 years! What You'll Do Respond to customer queries and requests in a timely and accurate way via customer... ...processes. What We're Looking For At least 1 year of experience in the customer care/BPO industry doing both voice and non-voice...
- ...environment. This role supports the day-to-day operations of the workplace, including office management, procurement, and employee experience initiatives. The position plays a key part in fostering a positive and productive workspace that reflects Edamama’s culture and...
- ...Job Title: Senior Associate, Entrepreneur Experience Location: Metro Manila, Philippines Employment Type: Full-Time Reports to: Head of Entrepreneur Experience Philippines Overview: How do we accelerate the Philippines as a hub for innovation, a home for...
- ...offshoring company, is in search of an experienced Healthcare Customer Service Associate to join our rapidly expanding team. As a member of our... ...feedback, etc. Requirements At least 6 months BPO experience handling a Healthcare Account Familiar with US...
- ...do, including how we partner with our customers and suppliers, how we attract and retain... ...with issues with any area of the customer experience, to ensure the customer receives an... ...recruiting agencies) and will not pay any associated fees for unsolicited resumes presented...
- ...bilingual who can support their business. Position: Mandarin Customer Experience Executive Company Industry: BPO Company (Primary Research... ...OF THE JOB APPLICATION: - Mandarin Client Relations Associate is responsible for handling client coordination, expert sourcing...
J-K Network Services
Makatia month ago - ...Job Summary The Onboarding Associate executes end-to-end onboarding activities for 2W biker partners under a flexible... ...’s degree is an advantage) At least 1 - 2 years of experience in administrative support, customer service, operations, or related field Proficiency...
- ...Equipment Provided Day 1 HMO Life Insurance Position Overview We are seeking a Project-Based Operations Associate (KYC Analyst and Customer Support) to support onboarding, verification, and ongoing due diligence processes, as well as answering calls / inquiries...
- Job Overview We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Representatives. No BPO or call center experience is required—we provide comprehensive training to help you succeed. If you have strong communication skills...
Neksjob Corporation
Makati11 days ago - ...sectors. With over two decades of industry experience, the company delivers high-quality... ...role: We are seeking a dynamic Sales Associate to join our growing sales team in Metro... ...account # Support field visits and attend customer meetings alongside NSM when required #...
- ...transportation solutions . We aim to provide our customers with convenient, reliable, and safe... ...'re looking for a Accounts Receivable Associate. As an Accounts Receivable Associate,... ...field. At least 1-2 years of experience in accounts receivable or a related field...
- ...transportation solutions ️. We aim to provide our customers with convenient, reliable, and safe... ...'re looking for an Admin & Onboarding Associate to manage our daily office operations.... ...field. ~2 years of related working experience; experience working with or within...
- Job Responsibilities: Handle customer inquiries and concerns in a professional and timely manner. Provide accurate information regarding... .... Resolve customer issues while ensuring a positive customer experience. Document customer interactions and maintain accurate records...
Alorica
Makati9 days ago - Qualifications: o Bachelor’s degree in Accounting, Finance, or related field preferred. o 1-2 years of experience in general accounting or bookkeeping. o Familiarity with ERP systems. o Knowledge of GAAP and financial reporting standards. o Knowledge of Microsoft...
Dempsey Inc.
Makatia month ago - ...including phone, email, and chat. Resolve customer inquiries and complaints in a timely... ...development programs. Accept other associated responsibilities and projects as the... ...relevant field. At least 1-2 years of experience in administrative or operational...
- ...candidate possesses strong project management and operational skills, experience working with digital products or promotional campaigns, and a... ...will work closely with product, engineering, marketing, customer support, legal, finance, and external partners to ensure...
- ...Roles and responsibilities Experience in managing multiple teams, clients across end-to-end Salesforce CRM development, implementation... ...develop system requirements, designing, prototyping, and testing custom technology solutions, and supporting system implementation....
- ...Graduate or equivalent. A Bachelor's degree is a plus but not required. Fresh Graduates are welcome to apply. Preferably with experience in an administrative role. Willing to work off-site and travel to various activation/event locations as needed Owns and can...
- ...The CRM Associate supports new user acquisition and activation by executing onboarding and early-lifecycle CRM campaigns. This role focuses... ...insights for optimization Requirements ~1–3 years of experience in CRM, digital marketing, or growth roles ~ Familiarity...
- ...content marketing. ● Proficient in technical tools and other project management tools (e.g. monday.com, asana, Miro) ● With experience in Project Management Methodologies (i.e., Agile, Scrum, etc.) ● Proficiency in digital marketing tools and platforms, such as...
- ...passion to learn complex ideas. As Marketing Associate you will play a crucial role in... ...website content, landing pages, and user experience. Monitor and report on key performance... ...promotions to drive lead generation and customer acquisition. Track and report on sales...
- ...We are seeking a Customer Success Manager (CSM) to join our team and help drive customer satisfaction, retention, and growth. As a CSM... ...with cross-functional teams to deliver exceptional customer experiences and ensure customer goals are met. Requirements Responsibilities...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Experience Associate. Be the first to apply!
