Business Analyst | Hybrid

Key Responsibilities

1. Requirements Analysis & Elicitation

• Facilitate workshops, interviews, and stakeholder discussions to gather and validate business and functional requirements.
• Analyze business processes, systems, and data flows.
• Document business requirements, assumptions, dependencies, and constraints.
• Ensure requirements are complete, consistent, and approved by relevant stakeholders.

2. Functional Specifications & Documentation

• Translate high-level business needs into detailed Functional Specification Documents (FSDs).
• Define functional requirements, business rules, process flows, use cases, and acceptance criteria.
• Review and refine requirements with business and technical stakeholders to ensure alignment.

3. Data Analysis & Mapping

• Perform end-to-end data mapping between source and target systems.
• Develop and maintain data dictionaries, field mappings, transformation rules, and validation criteria.
• Analyze data requirements to support integrations, reporting, reconciliation, and operational processes.
• Collaborate with technical teams to ensure data accuracy and integrity across systems.

4. API & Integration Analysis

• Define API functional requirements, payload structures, and integration specifications.
• Develop API data dictionaries and mapping documentation.
• Work closely with architects, developers, and integration teams to ensure requirements are accurately translated into technical solutions.
• Support API testing, validation, and issue resolution during delivery.

5. Reconciliation & Business Rule Definition

• Define detailed reconciliation (Recon) logic and business validation rules.
• Document exception-handling processes, matching criteria, and reporting requirements.
• Collaborate with business and operations teams to ensure reconciliation processes meet operational and regulatory requirements.

6. Delivery Support

• Support development, testing, and deployment activities by clarifying requirements and resolving functional queries.
• Participate in solution reviews, sprint ceremonies, User Acceptance Testing (UAT), and defect triage sessions.
• Assist with change management impact assessments and production support activities.

Required Skills & Experience

• Proven experience as a Business Analyst within Banking, Payments, Digital, API, or Financial Services environments.
• Strong experience in requirements elicitation, analysis, and documentation.
• Expertise in Functional Specification Document (FSD) creation and management.
• Experience with API integrations, RESTful services, and API documentation.
• Strong data analysis and data mapping capabilities.
• Experience defining reconciliation logic, business rules, and operational workflows.
• Understanding of SDLC, Agile/Scrum, and Waterfall delivery methodologies.
• Strong stakeholder management, facilitation, communication, and presentation skills.
• Proficiency with tools such as Jira, Confluence, Visio, Miro, Postman, Excel, and SQL.

Preferred Qualifications

• Bachelor's degree in Business, Information Technology, Computer Science, Finance, or a related field.
• CBAP, CCBA, PMI-PBA, Agile BA, or equivalent certification preferred.
• Experience working with digital banking, payments, core banking platforms, or enterprise integration programs.



Success Measures

• High-quality and complete requirements documentation.
• Timely delivery of approved FSDs, data mappings, and API specifications.
• Reduced requirement-related defects and rework.
• Successful stakeholder sign-off and business acceptance.
• Accurate implementation of reconciliation and business rules with minimal production issues.