Administrative & Communications Manager

Role Overview The Administrative & Communications Manager will support day-to-day operations, member engagement, event coordination, liaising with and coordinating strategic committees, and content execution for GICA. This is a full-time role. This role is ideal for someone highly organized, detail-oriented, and comfortable managing communications across digital platforms in a fast-growing technology association. The individual will work closely with leadership and report to the Senior Marketing and Communications Lead to ensure operational excellence and consistent, professional communication with members, partners, and stakeholders. Key Responsibilities 1. Administrative & Operational Support

• Manage member database and CRM updates.
• Coordinate weekly and board meetings (scheduling, agendas, minutes).
• Track action items and follow-ups.
• Manage shared drives, documents, and templates.
• Support invoicing and membership renewals.

2. Communications & Content Coordination

• Draft and schedule LinkedIn posts and newsletters.
• Update website content (events, news, member spotlights).
• Coordinate quarterly newsletter production.
• Manage email communications to members.
• Support thought leadership content formatting and publishing

3. Event Support

• Assist with webinar coordination (invites, registration tracking, reminders).
• Support in-person event logistics (venue coordination, attendee lists, materials).
• Track event KPIs (registrations, attendance, engagement).

4. Stakeholder Engagement

• Respond to member inquiries.
• Track partnership outreach.
• Maintain speaker and sponsor database.

5. Liaising & Coordinating Strategic Committees

• Serve as the primary liaison between GICA leadership and strategic committees.
• Coordinate committee activities, including scheduling meetings, preparing agendas, and

documenting minutes.

• Ensure alignment of committee initiatives with GICA’s overall strategic objectives.
• Track committee deliverables, timelines, and key action items.
• Facilitate communication and collaboration across multiple committees and stakeholders.
• Support the development and execution of committee-led initiatives and reports.
• Assist in onboarding new committee members and maintaining committee structures.
• Monitor progress and provide regular updates to leadership on committee outcomes

Required Qualifications • Minimum 3+ years of experience in a collaborative, fast-paced team environment, preferably within corporate or cross-functional settings. • Proficiency in Microsoft Office tools (Outlook, Word, Excel, PowerPoint, Teams) with the ability to work efficiently across multiple applications. • Strong multitasking abilities with a proven track record of managing multiple projects and deadlines. • Excellent verbal and written communication skills, with the ability to engage effectively with internal teams and external stakeholders. • Experience managing or supporting digital communications, including social media platforms (e.g., LinkedIn), newsletters, and email communications. • Basic experience with website content management systems (CMS) for updating pages, posts, or events.

• Working knowledge of graphic design tools such as Canva (Adobe Creative Cloud is a plus)
• Demonstrated ability to stay organized, take initiative, and adapt to evolving priorities.
• High-speed internet connection required for hosting webinars and participating in online

meetings. Note The responsibilities listed above represent the primary duties of the role; however, additional tasks may be assigned as needed to support business requirements.