Customer Service Agent
Full-time
TEMU
About the role
This position is fully on-site based in Ortigas Center, with night shifts required
Fresh Graduates are also welcome to apply!
Key responsibilities
Handle basic customer service inquiries related to orders, returns, and general concerns
Assist with general support tasks as needed
Manage assigned customer cases until resolution
Address customer concerns using a customer-first approach and escalate complex issues when necessary
About you
High school diploma or equivalent required; college education or degree is preferred
Experience in Customer Service is an advantage
Strong written English communication skills, strong data entry skills
Detail-oriented and organized
Ability to follow processes and meet deadline
Ability to work in a fast-paced environment
Willingness to work rotating shifts and holidays
Vacancy posted 18 hours ago
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