Customer Service Representative
Full-time
MELLET
Job Description
- Handle inbound and outbound customer inquiries via phone, email, or chat
- Assist clients with booking, insurance claims, financial transactions, or account-related concerns
- Provide accurate information and resolve customer issues in a professional manner
- Document and escalate concerns when necessary
- Ensure excellent customer experience in every interaction
Qualifications:
- At least 6 months of CSR experience (BPO or related industry)
- Strong communication and problem-solving skills
- Willing to work in a fast-paced and dynamic environment
- Amenable to work on shifting schedules and holidays if required
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Vacancy posted 11 hours ago
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