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Customer Service Representative

Full-time

MELLET

Job Description

  • Handle inbound and outbound customer inquiries via phone, email, or chat
  • Assist clients with booking, insurance claims, financial transactions, or account-related concerns
  • Provide accurate information and resolve customer issues in a professional manner
  • Document and escalate concerns when necessary
  • Ensure excellent customer experience in every interaction

Qualifications:

  • At least 6 months of CSR experience (BPO or related industry)
  • Strong communication and problem-solving skills
  • Willing to work in a fast-paced and dynamic environment
  • Amenable to work on shifting schedules and holidays if required

#wearehiring

#CSRHiring

#BPOHiring

Vacancy posted 11 hours ago
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