Training Officer
Full-time
Synlink Recruitment Outsourcing Co. Inc.
Qualifications:
- Bachelor’s degree with an appropriate business science major is preferred.
- Qualification in Instruction and/or Learning Design is advantageous.
- Demonstrable experience as a Training Officer.
- Proven track record of boosting company growth through training.
- Thorough understanding of contemporary HR and business procedures.
- Excellent verbal and written communication skills.
- Ability to conduct thorough needs assessments to gauge training needs.
- Strong desktop and in-person research, presentation, and reporting skills.
- Energetic, determined, and highly capable disposition.
Overview, Roles & Responsibilities, Requirements
The Training Officer is responsible for fulfilling the educational requirements of new and existing staff. This includes administering needs assessments, identifying skill shortages, and addressing them through tailored training programs. The role also involves ensuring the effectiveness of instruction by monitoring post-training performance.
To succeed as a Training Officer, one must be non-judgmental and supportive of employees’ development, understanding that staff may be hesitant to disclose their challenges and navigating this with empathy and professionalism.
Training Officer Responsibilities:
- Liaising with existing staff to clarify job descriptions and related expectations.
- Studying and contributing to the operations and overall company environment.
- Drafting instructional manuals, onboarding materials, and other relevant documentation.
- Administering regular and detailed needs assessments to identify skill deficits.
- Orienting new hires to their roles within the company and established norms.
- Addressing skill deficits through tailored in-house training.
- Coordinating external training sessions as needed.
- Monitoring staff performance by liaising with line managers and department heads.
- Serving as a sounding board for employees to support their orientation and development.
- Upholding confidentiality, unless legally mandated to disclose information.
Vacancy posted 2 days ago
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