Fraud Ops Analyst CL
Full-time
payjoy
About PayJoy
PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.
This role
The Fraud Operations Analyst will be responsible for monitoring, detecting, and investigating fraud across PayJoy's Credit Line and Credit Card products in the Philippines. This role focuses on identifying emerging fraud patterns, conducting fraud investigations, supporting fraud mitigation initiatives, and ensuring operational queues and investigations are managed effectively.
The Fraud Operations Analyst will work closely with Fraud Operations, Risk, Product, Engineering, Collections, and Operations teams to identify control gaps, improve fraud detection capabilities, and strengthen fraud prevention throughout the customer lifecycle. This role is ideal for an analytical and curious individual who enjoys investigations, problem solving, and translating fraud trends into practical actions that protect portfolio quality and support sustainable business growth.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Fraud Ops Analyst CL in Taguig vacancy
- ...Accountable to keep up with process related learnings/training and meet performance standards set by the business. Qualifications: • Fraud profile • With at least 3 to 5 years of relevant experience • QA experience is not required - project will upskill internally...
- ...Description Oversee the fraud detection and prevention processes within the organization. Conduct thorough analyses of transactions to identify potential fraudulent activities. Collaborate with cross-functional teams to improve fraud risk management strategies...
- ...Description Join a team that protects banks and clients from fraud! Monitor ACH & wire transactions for suspicious activity Investigate and resolve fraud alerts, claims, and complex issues Contact clients to verify unusual or high-risk transactions Ensure compliance...
- ...Description Responsible for supervising fraud-related activities and providing customer service support to policy holders, agents, third-party callers, and new customers. Receives inbound calls to provide customer service support to policy holders, agents, 3rd party...
775000 $ per day
RESPONSIBILITIES: You will perform daily and monthly financial and accounting transactions with the general ledger system. You are expected to manage and execute monthly analysis and reconciliations of balance sheet accounts, analyzes financial information, prepares...775000 $ per day
RESPONSIBILITIES: Responsible for financial accounting and reporting that has a material impact on key components of the client’s financial statements. Responsible for the preparation, coordination and review of financial accounting analyses and journal entries to...- • Handles customer inquiries related to everyday banking services such as account balances, transactions, and basic account maintenance. • Assists clients with consumer lending concerns including loan applications, payment schedules, and account status updates. • Ensures...
- ...Arrangement: Hybrid Our Enterprise Oversight team is looking for experienced professionals to join us in Taguig with the role of Fraud Officer. In this role you will apply an analytical approach to real-time review of alerts from multiple anti-fraud tools to...
- ...Philippines last 2007. They are considered as one of the Top choice in all areas of back-office & call center. Position: CS Team Leader (Fraud Financial) Company Industry: BPO Company Work Location: BGC, Taguig City Work Schedule: Shifting Schedule Salary: Php40,...
- ...Job Title: Fraud Supervisor (CL10) Job Code: CXO-131504-S68290 | DE031490 Category: Customer Experience / Fraud Operations Work... ...and procedures Lead, coach, and manage a team of fraud analysts to meet performance and quality targets Monitor fraud trends...
- ...Taguig or Ortigas ONSITE location. • Must be an immediate joiner Your main responsibilities as a Multilingual Service Desk Analyst are as follows: • Resolve issues utilizing excellent customer service skills, problem solving skills, technical thinking/reasoning...
775000 $ per day
JOB DESCRIPTION CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving...- ...Description We are looking for CSRs to join a fast growing Fraud account in Taguig City. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling. Key Responsibilities...
- Qualifications: ~ High School Diploma or its equivalent ~ Open to newbies and those without CCE ~1 year of call center collections, customer service, or telemarketing experience preferred ~ Proficiently communicate verbally and in writing with customer using the...
- ...Fraud Prevention Customer Service Representative-BGC Start Date: July 7 Oniste Graveyard shift Job Overview: As a Customer Service Representative - Fraud, you will be representing the client on the phone to the consumer. Inbound and Outbound calling efforts...
- What Customer Service Operations contributes to Cardinal Health Customer Service Operations is responsible/a catalyst for providing proactive solutions, inquiry research/resolution, and root cause analysis. Acting as liaisons for both internal and external customers...
- Job Summary We are seeking an experienced and results-driven Coding Manager to lead and oversee medical coding operations. The ideal candidate will have strong leadership capabilities, operational management experience, and a solid understanding of coding workflows...
- What Customer Service Operations contributes to Cardinal Health Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations...
- ...YOUR ROLE The Financial Analyst for CL is responsible for providing financial planning, analysis, and reporting to support warehouse operations and contract logistics activities. This role ensures cost efficiency, compliance, and data-driven decision-making to optimize...
775000 $ per day
...WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Record to Report Ops Specialist WORK SETUP: Return to Office RESPONSIBILITIES: • Support implementation Accounting related system • Establish robust...- will What Customer Service Operations contributes to Cardinal Health What Customer Service Operations contributes to Cardinal Health Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer...
- Review and analyze clinical denial cases related to inpatient and outpatient services. Prepare and submit comprehensive appeals for denied claims to insurance providers. Collaborate with medical staff to gather necessary documentation and resolve billing issues. ...
775000 $ per day
...APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Procure to Pay Ops Assoc Manager WORK SETUP: Return to Office RESPONSIBILITIES: • Provides responsibility for OTC & PTP Tower overall performance to...- ...As a Payment Risk Analyst I, you will help protect the company from payment fraud and financial risk. You will review customer accounts, investigate suspicious transactions, and support efforts to improve fraud prevention processes. This role requires strong attention...
- ...Finance/Payments – MegaWagi (PIGO) Reports To: Finance/Payments Team Lead Works Closely With: Customer Service Team, KYC, Risk&Fraud Team, Quality Assurance Team, BO Admin Team, Compliance Officer, and Marketing Team Location: BGC, One Park Drive Employment Type...
- ...Job Title: BI Analyst Location: BGC, Taguig (Full Time, Onsite) Job Summary We are seeking a highly analytical and detail-oriented... ..., customer behavior, risk trends, collections efficiency, fraud detection, and sales conversion optimization. The ideal candidate...
- ...spanning areas such as claims transformation, distribution and marketing transformation, cost reduction, digital transformation, tech/ ops transformation, applied intelligence, analytics, automation and so on. expertise in Insurance value chain OR Delivering on...
- ...compliance standards. Assist with operational audits, reporting requirements, and payment partner compliance processes. Risk, Fraud & Chargeback Support Collaborate with Risk teams to monitor fraud signals and reduce payment-related losses. Assist in managing...
- ...Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while... ...profitability for sustainable growth. This role The Zoho CRM Analyst is responsible for administering, optimizing, and continuously...
3000 Php
...and customer profiles, conducting secondary reviews to identify suspicious transactions, irregularities, discrepancies, or potential fraud and money laundering risks. Review daily transaction logs and escalated cases, coordinating with finance, compliance, and...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Fraud Ops Analyst CL. Be the first to apply!
