IT Operations Manager
MR DIY Philippines
Key Responsibilities
- Branch IT Infrastructure : Oversee IT systems across multiple retail branches, ensuring reliable POS, inventory, and connectivity.
- Systems Optimization : Analyze and upgrade current systems to support scalability and efficiency.
- Policy & Security Governance : Develop and enforce IT policies, ensuring compliance and data integrity across all branches.
- Software Development Oversight : Manage end-to-end software development and system enhancements, delivering projects on time and within budget.
- Network & Data Security : Conduct regular security audits, identify vulnerabilities, and implement proactive solutions.
- Vendor & Partner Management : Manage IT vendors and service providers, ensuring SLA compliance and cost-effective solutions.
- Disaster Recovery & Continuity : Establish and maintain disaster recovery plans to safeguard branch operations.
- Cross-Department Integration : Collaborate with HR, Finance, and Operations to align IT systems with business objectives.
- Budget & Resource Management : Oversee IT budget allocation, ensuring resources support expansion and operational needs.
- Change Management : Lead IT change initiatives, training branch staff and ensuring smooth adoption of new systems.
Requirements / Qualifications
- Educational Background : Bachelor of Science in IT or related field.
- Experience : Minimum of 8 years in IT management, preferably in retail or multi-branch operations.
- Technical Proficiency : Knowledge of accounting systems, POS platforms, ERP, and Microsoft Office.
- Time Management : Strong ability to manage deadlines and multitask effectively.
- Collaboration : Proven ability to work as a team player and coordinate across departments.
- Compliance & Data Privacy : Familiarity with data protection laws and customer data security.
- Goal Orientation : Strong drive to achieve company objectives and support retail expansion initiatives.
Vacancy posted a month ago
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