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Voice / Non Voice - Weekends Off - Retail Account Agent

27000 Php
Full-time

Orbit Teleservices Manila

Customer Service Representative – Retail Account Onsite | Up to ₱27,000/month | Full-time | Fresh Graduates Welcome

ROLE SUMMARY

Provide support to customers regarding retail products, orders, deliveries, returns, and account-related concerns while delivering a positive customer experience.

RESPONSIBILITIES

  • Handle customer inquiries regarding products, orders, and services
  • Assist with order tracking, returns, exchanges, and account concerns
  • Provide accurate information and timely resolutions
  • Maintain quality customer service in every interaction
  • Document customer concerns and transactions accurately

QUALIFICATIONS

  • Must be at least 18 years old
  • High School Graduate (Old Curriculum), Senior High School Graduate, or ALS Graduate
  • College undergraduates and fresh graduates are welcome to apply
  • Applicants with or without BPO/call center experience are welcome
  • Good communication skills
  • Currently residing within Metro Manila
  • Willing to work onsite and on a shifting schedule

BENEFITS

  • HMO Coverage
  • Night Differential Pay
  • Rice Allowance
  • Paid Leaves
  • Holiday and Overtime Pay
  • Mental Wellness Program Starting Day 1
  • Insurance Coverage Starting Day 1
  • Free Medical Insurance upon Regularization
  • Government-Mandated Benefits
  • 13th Month Pay
  • Career Growth Opportunities

WORK SETUP

  • Onsite Work Setup
  • Full-time Position
  • Shifting Schedule

APPLY NOW

Start your career in the BPO industry through our Retail Account. Fresh graduates, career shifters, and applicants with no experience are encouraged to apply.

Vacancy posted 5 days ago
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