After Sales Technical Support (Chat and Email Support)
Full-time
Miranda HR
Description - Provide technical support to customers via chat and email.
- Assist customers in troubleshooting issues related to products and services.
- Document and track customer inquiries and resolutions.
- Collaborate with the technical team to improve product offerings based on customer feedback.
- Maintain up-to-date knowledge of company products and services.
Requirements
- Educational Qualifications: High school diploma or equivalent preferred.
- Experience Level: Entry-level (0–2 years).
- Skills and Competencies: Excellent written and verbal communication skills.
- Skills and Competencies: Strong problem-solving abilities.
- Qualities and Traits: Customer-focused with a friendly demeanor.
- Qualities and Traits: Ability to work independently and in a team environment.
Vacancy posted more than 2 months ago
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