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Front Office Associate

Full-time

Xanderlei International omport Inc.

  • Manage guest check-ins, verify identification or booking details, and issue room or access keys.
  • Book, update, or cancel appointments and reservations through phone, email, or software.
  • Process cash, check, and credit card transactions, and balance the cash drawer at the end of a shift.
  • Relay special guest needs or maintenance requests to housekeeping and facility teams
  • Welcome guests, clients, and staff with a polite and professional attitude.
  • Provide accurate details about company policies, services, hours, or local attractions.
  • Listen to guest concerns and find prompt, professional solutions
  • Requirements

    • Educational Qualifications: Diploma in Office Administration or related field
    • Experience Level: 1-3 years of experience in a front office or administrative role
    • Skills and Competencies: Strong communication and interpersonal skills
    • Skills and Competencies: Proficient in Microsoft Office Suite (Word, Excel, Outlook)
    • Qualities and Traits: Friendly, professional demeanor with a customer-focused attitude
    • Working Conditions: Typical office environment with standard working hours

Vacancy posted 1 day ago
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